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Cowlinn
18-02-2009, 07:05 PM
What are peoples views on Thomann (www.thomann.de) have you ever ordered from there? are they reliable? do you have to change the plg as soon as it arrives? seems too cheap...

Thanks

Jiggles
18-02-2009, 07:06 PM
Thomann are good there CS is fab and you do have to change the plug but that's easy! It is cheap as they get it in huge amounts from the suppliers.

Cowlinn
18-02-2009, 07:08 PM
Thomann are good there CS is fab and you do have to change the plug but that's easy! It is cheap as they get it in huge amounts from the suppliers.

Are all there Customer Sevices German?

Jiggles
18-02-2009, 07:09 PM
Full English :D If you want they can do it in German, French and all that. :p

Cowlinn
18-02-2009, 07:11 PM
Full English :D If you want they can do it in German, French and all that. :p

:P, Does it come from germany ie long shipping times?

Jiggles
18-02-2009, 07:11 PM
about 2-3 days via DHL

Cowlinn
18-02-2009, 07:12 PM
about 2-3 days via DHL

From germany? imperesiave...what have you bought from there

Jiggles
18-02-2009, 07:21 PM
A Mixing desk and a few cables.

Penfold42
18-02-2009, 07:37 PM
Thomann are good there CS is fab and you do have to change the plug but that's easy! It is cheap as they get it in huge amounts from the suppliers.

:agree:

I've never had a problem from them......good service. :)

DJWilson
18-02-2009, 07:39 PM
Cant fault them! No issues with them, simple site to use, quick delivery, cheap! and a very nice 3 year warrenty :D

James
18-02-2009, 07:43 PM
bought plenty of stuff off them over the years (guitars & band stuff mainly) never had a problem

18-02-2009, 08:50 PM
i've bought quite a bit of gear from them over the years, lighting, pa cabs, backdrop cloth, gaffa tape and they have always been great.

Danieleastwood.com
18-02-2009, 09:37 PM
Have got a couple of bits from these guys.

NEVER had a problem. I would recommend to anyone buying stuff.

501damian501
18-02-2009, 11:38 PM
just watch out for their staireville par cans...

Cj_The_Dj
19-02-2009, 01:29 AM
i have had problems, not with Customer Services or P+P but i bought a faulty amp and sent it back (they paid) , got it back after promised a new one because it was under 30 days ect. and i get the same one but they fixed it (sort of) only one channel worked and it was dented all over but not to the packaging.

Cowlinn
19-02-2009, 01:33 AM
just watch out for their staireville par cans...

Why...i have 4...fine

Cj_The_Dj
19-02-2009, 01:34 AM
the colour blue stops working (ask Justin) but he soon fixed (fuse i think)

Cowlinn
19-02-2009, 01:35 AM
the colour blue stops working (ask Justin) but he soon fixed (fuse i think)

oh well ive had mine ages and there fine

Cj_The_Dj
19-02-2009, 01:37 AM
Use of text speak may be deleted without notice

Cowlinn
19-02-2009, 01:40 AM
how much did u pay im after some cans??

http://www.thomann.de/gb/stairville_led_par_56_alu_schwarz.htm

Very good cans very good price

Tom
19-02-2009, 01:42 AM
just watch out for their staireville par cans...


Why...i have 4...fine


the colour blue stops working (ask Justin) but he soon fixed (fuse i think)

I have 4 of them and will be buying more of them.

For the price they are very good and I have never had a problem with them at all.


Also, I dont see how a fuse can stop the blue led's working? Does seem odd. I would of thought it would be the PCB or somthing.

Cowlinn
19-02-2009, 01:43 AM
I have 4 of them and will be buying more of them.

For the price they are very good and I have never had a problem with them at all.


Also, I dont see how a fuse can stop the blue led's working? Does seem odd. I would of thought it would be the PCB or somthing.



Seconded

Cj_The_Dj
19-02-2009, 01:46 AM
I have 4 of them and will be buying more of them.

For the price they are very good and I have never had a problem with them at all.


Also, I dont see how a fuse can stop the blue led's working? Does seem odd. I would of thought it would be the PCB or somthing.

Im not sure about it 2 be onistit.

also do these cans work master slave?

Tom
19-02-2009, 01:48 AM
Im not sure about it 2 be onistit.

also do these cans work master slave?

No master slave I'm afraid. They work very well in DMX mode.

I was even able to get the colour brown. lol. Not that I would use the color but I know how to get it if I need it. lol.l

Cowlinn
19-02-2009, 01:49 AM
No master slave I'm afraid. They work very well in DMX mode.

I was even able to get the colour brown. lol. Not that I would use the color but I know how to get it if I need it. lol.l

i struggled to get pink lol

Corabar Steve
19-02-2009, 08:50 AM
Im not sure about it 2 be onistit.

also do these cans work master slave?
:bang: :bang: :bang: :bang:

Was the word you were looking for "honest"?

Please use a spellchecker before posting, it will save the rest of us having to decipher gibberish like that.

sp-entertainment
19-02-2009, 09:08 AM
I have the par cans too and had no problems so far

the blue led issue was an internal fuse that blew on them what supplied the power for that colour but it will have been sorted by now i should think

Vectis
19-02-2009, 09:26 AM
Ahem

http://www.mobilediscodirectory.co.uk/forums/showthread.php?t=11293&highlight=thomann

Corabar Steve
19-02-2009, 09:36 AM
Ahem
Here, have one of these

http://www.mulie.net/imagemanager/images/36198strepsils_original_1_130.jpg

Jays karaoke
19-02-2009, 05:46 PM
I order lots of stuff from Thomann and they are very good and reliable. In alot of cases they are very cheap too and shipping is quick too.

Alchemy
12-03-2009, 08:13 PM
Brilliant customer service.

I recently bought 2 led par64's and one of them had a fault. I received a reply to my e-mail almost immediately and a prepaid returns sticker in the post 2 days later. In the end I came to an arrangement to accept a 50% refund (as it was just a few blue leds that weren't working)
Yesterday I took it to bits and fixed it, Result!

djqacy
21-07-2009, 08:40 PM
I have bought all my stuff from thomann with no problems at all.

American audio Mixer, mics, wireless mics, speakers (mackie & rcf), numark D2 and many more.

Shaun
21-07-2009, 09:09 PM
RE: Thomann.

Nice cheap prices, but you could be in for a shock if you ever need to be refunded for any reason.

Apart from that I've bought from them many times in the past with no problems.

Starlight
21-07-2009, 09:55 PM
From germany? imperesiave

We can do China to the UK in 24hrs via DHL. I'll say no more :zip:

Neil.

Jonny Boy
22-07-2009, 10:20 AM
I've always been pleased with Thomann too, but DO continue to shop around as not everything is cheaper.

(I got a new SRM450 from iMuso last week cheaper than Thomann)

HOWEVER, I found the correspondance and customer service outstanding, delivery fast. MY pianist buddy swears by them too for instruments.

Last items I ordered were two Thomann branded rolling speaker-bags that my SRM450s fit into....an alsolute back-saver and MUCH cheaper than the Mackie equivalent.