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  1. Replies
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    It is off topic but i'm willing to give a brief...

    It is off topic but i'm willing to give a brief answer.

    Our DJ's and Event Technicians don't just work one day a week to earn money with us. We have a couple of week day residencies in pubs/clubs...
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    My Event technicians tasks can vary depending on...

    My Event technicians tasks can vary depending on the job.

    When it comes to The discos, Their main duties (other than keeping the DJ company) would be:

    Deliver and collect the equipment to the...
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    We always send two people to do Discos, main...

    We always send two people to do Discos, main reason one of them is a technician as opposed to a DJ is because honestly it's cheaper to have a DJ and technician then to have two DJ's.

    So our main...
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    There are many reasons I don't tell them the name...

    There are many reasons I don't tell them the name of the DJ. But mainly because even though in the diary I know what bookings I have so far, I do not know if there is going to be any other bookings...
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    I never said that Alot of DJ's use their DJ Name....

    I never said that Alot of DJ's use their DJ Name. What I'm saying is unless a customer calls a DJ that is, they shouldnt assume that they are getting that particular person. Alot of other DJ's I know...
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    I have acctually already said that when this...

    I have acctually already said that when this client was booking i told them i might not be the DJ.

    Even if I hadnt told them, I still don't think they should of assumed it was the person on the...
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    Exactly why i put this post up. I am looking...

    Exactly why i put this post up.

    I am looking for productive feedback so that i can improve.

    I have not recieved a reply from this customer yet but as it stands, I will not be offering a refund....
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    That's a good scenario. If this was the case I...

    That's a good scenario. If this was the case I would say they are exempt form the 100% refund policy but I would still look into their complaint and deal with it accordingly. In this scenario the...
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    If by the end of the night the client is happy...

    If by the end of the night the client is happy with the service we provided, how would this change later on? Even if a guest complained to them the next day..... "they didnt play enough Garage for me...
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    Thanks for the reconmendation. They can only...

    Thanks for the reconmendation.

    They can only "Try it on" if they complain during the night. If they do, we will then have a chance to address their concern (If it is reasonable). If we fail to...
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    I think you missed the point I was making Benny,...

    I think you missed the point I was making Benny, if your a sole trader and trading under your DJ name then of course it would have the DJS name in the contract as the DJ is the company. If you then...
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    All of our contracts are between the the client...

    All of our contracts are between the the client and the company. We will
    Never require a member of staff to sign a contract for this nature of business unless it's on behalf of the company. My...
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    As it says on our website: The microphone ALLOWS...

    As it says on our website: The microphone ALLOWS the DJ to interact with guests. It does not say The mic will be used evry 5 minutes and every song will be introduced and the DJ will talk to every...
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    Whenever we take bookings i always explain that...

    Whenever we take bookings i always explain that it might not be me there but there will be a experienced DJ, unless they speficaly want to book me. Never been an issue before and she did'nt have an...
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    I take all the comments on board. During texts...

    I take all the comments on board.

    During texts i had already apologised that she was dissatisfied and tried to informally deal with it. But she was addiment that she just wanted a refund or she is...
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    Complaint from a customer

    I received a complaint this week for a customer, this is there complaint.

    So you know the back story. I went to setup for the party with my business partner and one of our Event technicians who we...
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    Big difference enforcing debts on sole traders...

    Big difference enforcing debts on sole traders and LTD companies, You are correct in saying that they cannot seize certain goods, especially tools of the trade form a sole trader (self employed).
    ...
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    South Wales DJ's wanted!

  19. Thread: Saying hello

    by jonezyr1
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    Saying hello

    Hi Guys, My name is Josh an I've been doing mobile discos on and off for the last 8 years (other work commitments stopped me doing a lot) since January though me and my partner set up a new company...
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    As well as being a DJ I am also licensed in the...

    As well as being a DJ I am also licensed in the security industry and as far as the law is concerned ANY member of the public can use force in 3 circumstances. 1) to protect yourself 2) to protect...
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