cortex update

[boomer]

New to digital please go easy

Just got a second hand cortex HDC 1000 mainly as a back up (this unit is in good condition and not been used much)
I’m trying to update to 2.5.2 (hdc1000_update.gci) the machine is at 1.9.1
I follow all the instructions as laid out by their web site
The unit excepts the memory stick but does not automatically find the update it just says
“ device has no database perform indexing now”

I understand that the unit should find this update automatically is that correct

[Corabar Steve]

Please take the time to introduce yourself in the Newbies Section of the forum

[Excalibur]

New to digital please go easy

Just got a second hand cortex HDC 1000 mainly as a back up (this unit is in good condition and not been used much)
I’m trying to update to 2.5.2 (hdc1000_update.gci) the machine is at 1.9.1
I follow all the instructions as laid out by their web site
The unit excepts the memory stick but does not automatically find the update it just says
“ device has no database perform indexing now”

I understand that the unit should find this update automatically is that correct

Hello mate, all I've ever done is to put the update onto an EMPTY stick, and follow the instructions. Let us know how you get on.

[deltic]

needs to be top level and on an empty stick.(not compressed or in a folder)

if you are still failing,download the firmware and start again.

[Excalibur]

needs to be top level and on an empty stick.(not compressed or in a folder)

if you are still failing,download the firmware and start again.

Now you see, cos I'm not a computer genius like most folk on here, I just let it wander off and find a space it likes*. I don't know whether it's living in the basement, or the penthouse. As long as the Cortex can find it, that's all I want.

*This method is not recommended for creating a music hard drive, though. If I'd known then, what I know now............................................... ........................

[boomer]

yep on an empty stick..

Also Just set it up I can get it playing via a stick no problem but when I plug a hard drive in nothing happens it still asks for a device

The hard dive is a external powered WD 1TB

[Excalibur]

yep on an empty stick..

Also Just set it up I can get it playing via a stick no problem but when I plug a hard drive in nothing happens it still asks for a device

The hard dive is a external powered WD 1TB

That's curious. My initial suspicion is a faulty unit. I've never had any trouble getting mine to recognise a powered HD of any flavour.

[boomer]

I thought I would try my ipod classic it recognises that and every thing is ok until I go to the ipod play lists and according the cortex they are empty


the problem is I'm not sure if it’s the unit or its just me

don't suppose their is any body in the sussex area who has one of these

[Excalibur]

I thought I would try my ipod classic it recognises that and every thing is ok until I go to the ipod play lists and according the cortex they are empty


the problem is I'm not sure if it’s the unit or its just me

don't suppose their is any body in the sussex area who has one of these

I'm out of my depth here, cos I've only ever made one playlist, and can't remember how, but I think there are drive letter issues. ( ie you have to change something for the Cortex to read them.)

Can you get hold of another powered HD? Index it first with Cortex manager, and see if that works. Elimination is the best way forward.

[boomer]

I have now got the ipod working that was down to me not setting the ipod up

So hopefully with some persistence will eventually sort out the hard drive problem

Thanks anyway