Complaint Procedure

[ppentertainments]

Following a little 'critisism' last week I have been advised to draw up a complaint procedure to cover my back, just in case, for future.

Has anyone got one they don't mind me looking at or have any tips ??

[Charlie Brown]

Darren had a cracking thread on this.

[ppentertainments]

Darren had a cracking thread on this.

Do you mean this one
http://www.forum.mobilediscodirector...aint+procedure ???

[Charlie Brown]

Yup!

[ppentertainments]

Yup!

Doesn't actually detail what to put in a complaint procedure though

[Charlie Brown]

What were people complaining about?

[Corabar Entertainment]

Have to admit, it's one thing that I've been a bit naughty about. Documentation states that a copy of our complaints procedure can be obtained upon request, but I haven't actually done one!

If anyone ever does request one, I'll need to research/write it pronto!

Maybe this thread will galvanise me if others on here care to share!

What were people complaining about?

Please don't take Chris' thread off topic before we've actually got ON topic!

[ppentertainments]

Have to admit, it's one thing that I've been a bit naughty about. Documentation states that a copy of our complaints procedure can be obtained upon request, but I haven't actually done one!

If anyone ever does request one, I'll need to research/write it pronto!

Maybe this thread will galvanise me if others on here care to share!

Not being negative, but I imagine very very few DJ's have a complaint procedure. It will be simple once knowledge of what to include is obtained.

If this is the case, hopefully this thread will help us gain that knowledge.

Charlie - Bog Off Will take this totally off topic if I did mention the problem.

[Charlie Brown]

Another thread then?

Personally, I'd like to know what people moan about?

Please.

[Larry B Entertainment]

Another thread then?

Personally, I'd like to know what people moan about?

Please.

Bit difficult to sum up in one post. Could be millions of things.