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Originally Posted by
weekender45
Please don't confuse CONSUMER law with this.
When selling to consumers using distance-selling methods you must give them a cooling-off period during which they have an unconditional right to cancel the contract
This does not apply when selling B2B (ie a supplier to a DJ that is a business)
Selling to a bedroom DJ would be to a consumer, but as most of us charge for our time, we're running a business.
Good customer services etc should mean that suppliers mostly do a good job, but this is simply their "good will", and trying to state consumer law when complaining really won't help... (but...IANAL)
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Originally Posted by
Jason
Please don't confuse CONSUMER law with this.
.. (but...IANAL)
I Am Not A Lawyer?
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I concur with all of the good comments for Discoworld, they have got me out of the mire, many a time!
Covering, West Midlands, Cotswolds, South & Mid Wales. Have van, will travel!
National Association of DJs
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Likes Disco-ing
+1 here for nothing but good experiences while dealing with Disco World.
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Oh dear...
Hope it gets sorted ASAP.
Keep us informed.
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Just to keep you posted Darren never rang back and I even phoned AVSL for a spare part and they never rang back either even after speaking to Steve their sales manager.
So there you have it - crap service by both! in my opinion.
I received a FREE replacement collar in the post from someone who shall remain anonymous - so thanks to him I now have a working pair of cheap and nasty QTX speaker stands.
Thank you for your interest in this matter.
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www.vip-disco.co.uk
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