Are there any web tech geeks in the house?

[yourdj]

Seems to be ok connecting from a 3 Mobile BB connection:



I haven't got a clue what any of this means though!

Thanks - that makes two of us

A couple of the people who had issues can see it now

I do not know why but they can.

[Alex]

I can access all your sites here... Virgin Media ( Portsmouth )

Heres my trace route:

C:UsersAlex>tracert yourdj.co.uk

Tracing route to yourdj.co.uk [83.243.102.131]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 11 ms 7 ms cpc2-pmth10-2-0-gw.6-1.cable.virginmedia.com [81.**.**.1]
3 10 ms 7 ms 8 ms cosh-core-1a-ae1-3767.network.virginmedia.net [80.3.161.241]
4 14 ms 12 ms 18 ms winn-bb-1a-ae2-0.network.virginmedia.net [212.43.163.209]
5 11 ms 11 ms 11 ms winn-bb-1b-ae0-0.network.virginmedia.net [213.105.172.162]
6 44 ms 96 ms 29 ms manc-bb-1a-ae6-0.network.virginmedia.net [212.43.163.185]
7 20 ms 19 ms 19 ms nrth-bb-1b-ae1-0.network.virginmedia.net [212.43.163.82]
8 17 ms 54 ms 32 ms nrth-tmr-2-ae6-0.network.virginmedia.net [213.105.159.34]
9 22 ms 19 ms 24 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
10 19 ms 19 ms 19 ms 114-14-250-212.static.virginmedia.com [212.250.14.114]
11 18 ms 19 ms 19 ms transit1.as29527.net [80.82.140.41]
12 21 ms 19 ms 47 ms downstream2.as29527.net [80.82.140.50]
13 21 ms 20 ms 18 ms unassigned.othellotech.net [80.82.141.210]
14 22 ms 19 ms 19 ms web.secure-web-sites.com [83.243.102.131]

Trace complete.

Hope it helps

[yourdj]

I can access all your sites here... Virgin Media ( Portsmouth )

Heres my trace route:





Hope it helps

Thanks alex.

[discomobiledj]

This is from Sky.

C:UsersSteve>tracert yourdj.co.uk

Tracing route to yourdj.co.uk [83.243.102.131]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 25 ms 24 ms 25 ms 5ace15be.bb.sky.com [90.206.21.190]
3 24 ms 23 ms 24 ms 10.245.177.161
4 25 ms 25 ms 24 ms te0-6-0-2.er11.thlon.ov.easynet.net [89.200.135.31]
5 24 ms 26 ms 25 ms linx1.uk.othellotech.net [195.66.224.244]
6 24 ms 24 ms 24 ms downstream2.as29527.net [80.82.140.50]
7 28 ms 25 ms 24 ms unassigned.othellotech.net [80.82.141.210]
8 26 ms 25 ms 25 ms web.secure-web-sites.com [83.243.102.131]

Trace complete.

Same as Alex, I accessed all your sites.

[yourdj]

This is from Sky.



Same as Alex, I accessed all your sites.

This is great. thanks for the help people.
Looks like I can ignore the problems for now as it seems to be the ISP. Whoever BT use.

[Marc J]

This is great. thanks for the help people.
Looks like I can ignore the problems for now as it seems to be the ISP. Whoever BT use.

Are you really going to ignore a problem which means people using certain ISPs cannot reach your site?

[Vectis]

Are you really going to ignore a problem which means people using certain ISPs cannot reach your site?

I'm still only getting as far as unassigned.othellotech.net when I traceroute to yourdj.co.uk

I'm on Talk Talk which also incorporates Opal Telecom and Tiscali.

If that's a Talk Talk-wide problem, then you're ignoring 4.2 million potential clients
(http://www.broadbandwatcher.co.uk/ta...ncial-results/)

[yourdj]

I'm still only getting as far as unassigned.othellotech.net when I traceroute to yourdj.co.uk

I'm on Talk Talk which also incorporates Opal Telecom and Tiscali.

If that's a Talk Talk-wide problem, then you're ignoring 4.2 million potential clients
(http://www.broadbandwatcher.co.uk/ta...ncial-results/)

Great DJ bookings for the rest of my life and beyond

what shall I tell them as I do not fully understand the problem.
Can you see the sites still?

[Marc J]

what shall I tell them as I do not fully understand the problem.

Tell them to fix their network. You don't have to understand the problem...that's their job!

Can you see the sites still?

I don't think Vectis ever saw them, and still can't.

[yourdj]

Ok made the complaint to them see what they say:


I have had a few people check it out my issue with clients not being able to see my websites (and only my websites) and looked up allot of trace routes.

I have one here which suggests it may be something like a misconfigured name server from Talk talk.

It is basically going through all the motions and then stopping at the othellotech bit.



traceroute to yourdj.co.uk (83.243.102.131), 64 hops max, 52 byte packets
1 speedtouch (162.61.60.1) 46.405 ms 96.975 ms 99.990 ms
2 78.146.0.1 (78.146.0.1) 28.201 ms 27.295 ms 27.554 ms
3 host-78-151-225-209.static.as13285.net (78.151.225.209) 30.543 ms 31.129 ms 30.830 ms
4 host-78-151-225-204.static.as13285.net (78.151.225.204) 33.185 ms 32.717 ms 31.774 ms
5 xe-11-2-0-rt001.the.as13285.net (62.24.240.13) 33.463 ms 32.641 ms 33.312 ms
6 host-78-144-0-146.as13285.net (78.144.0.146) 34.693 ms
xe-11-2-0-rt001.the.as13285.net (62.24.240.13) 34.138 ms 32.901 ms
7 host-78-144-0-197.as13285.net (78.144.0.197) 34.675 ms
host-78-144-0-204.as13285.net (78.144.0.204) 34.196 ms
host-78-144-0-146.as13285.net (78.144.0.146) 34.151 ms
8 host-78-144-0-204.as13285.net (78.144.0.204) 32.826 ms
xe-11-3-0-scr010.thn.as13285.net (78.144.0.119) 34.334 ms
host-78-144-0-204.as13285.net (78.144.0.204) 34.197 ms
9 ge5-1-cr0.thn.uk.as6908.net (78.144.3.14) 35.546 ms 34.100 ms 33.322 ms
10 downstream2.as29527.net (80.82.140.50) 34.745 ms
transit1.as29527.net (80.82.140.41) 34.061 ms 34.253 ms
11 unassigned.othellotech.net (80.82.141.210) 34.710 ms
downstream2.as29527.net (80.82.140.50) 34.188 ms
unassigned.othellotech.net (80.82.141.210) 34.026 ms
12 unassigned.othellotech.net (80.82.141.210) 34.318 ms * 34.613 ms
13 * * *
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It could also be a routing issue from certain ISPs to you, which would cause it to die on a regular basis.

Or a problem with nameservers or DNS at your end.


I still cannot see it being a freak that every site seems to be OK apart from mine.



Thanks very much