Cancellation

[Corabar Steve]

Hey, I'm a part-timer with a day job but I've always run my entertainment business with the upmost level of professionalism including using contracts and taking NRBF. It's all down to my mindset but I do accept different people do things different ways. I know full-timers who are as laid-back as can be and also some who are downright dodgy. But this is not for me!

Semantics, I probably should've said hobbyist (which would by it's nature be a part-timer)

[Dynamic Entertainment]

That's one Hell of a penalty clause!

509%??? Crikey, you're harsh!!!

PMSL....its too late at night for me...

"having to pay 50%"

[Ryu]

Is this affected by distance selling cooling off periods?

On another note, much as I understand the need for T's and C's to protect against cancellation, in this case, the OP never expected to be working until the last minute request came in, it was then very quickly cancelled again...no service as such has been provided, your 'loss' is a short term understanding that you' be working on a forthcoming date, the cost of a few emails...i'd put this one down to experience and either adjust the T's and C's and your booking proceedure if you expect this to be a common occurrence or leave things as they are in the knowledge that this particular scenario is unlikely to be common...

[Vectis]

Is this affected by distance selling cooling off periods?

No.

On another note, much as I understand the need for T's and C's to protect against cancellation, in this case, the OP never expected to be working until the last minute request came in, it was then very quickly cancelled again...no service as such has been provided, your 'loss' is a short term understanding that you' be working on a forthcoming date, the cost of a few emails...i'd put this one down to experience and either adjust the T's and C's and your booking proceedure if you expect this to be a common occurrence or leave things as they are in the knowledge that this particular scenario is unlikely to be common...

It does underline the advantages of instant payment solutions and realistic NRBF amounts (ie. 30% or above rather than £20).

[rossken]

So I emailed the client outlining the cancellation policy, and she has come back saying that both the signed agreement and a NRBF is required to confirm the booking, therefore there is no booking.

I think I'm at least due the NRBF as it clearly states in the contract "Client agrees to pay, upon signing this Agreement, a NON-REFUNDABLE Booking Fee of 25% of the total fee. "

So she has agreed to pay the NRBF, so I think I should at least get that.

I have a cousin studying law so I will send her a quick email.