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Dry Hire Procedure
Hi guys,
Coming into 2012 we are doing alot of dry hire now.
The large hire company i used card details and chip and pin machines for deposit and insurance in case the kit didn't come back, damage etc.
We also took photocopies of passport/driving licence for ID purposes.
Obviously i don't have the card machines etc to use, so i was wondering...
* What is your normal dry hire procedure?
* Do you take cash deposit? If not what do you take?
* Do you take a form of ID?
Cheers
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* Signed contract in place with a list of items they've taken
* Inventory - make sure they agree, sign and date it before it leaves your office. If you've got time, include some photos to backup your comments.
* One form of ID (passport/drivers license etc)
* Two letters to prove their address (letter headed from a company of course)
* Deposit - small percentage of the retail price
* Car reg
Presumably you'd have some insurance in place too. I don't hire stuff out but that's what we used to do at the estate agent.
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Originally Posted by
Charlie Brown
* Signed contract in place with a list of items they've taken
* Inventory - make sure they agree, sign and date it before it leaves your office. If you've got time, include some photos to backup your comments.
* One form of ID (passport/drivers license etc)
* Two letters to prove their address (letter headed from a company of course)
* Deposit - small percentage of the retail price
* Car reg
Presumably you'd have some insurance in place too. I don't hire stuff out but that's what we used to do at the estate agent.
Thats What We Do
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I know a lot of companies used to use the old swipe machine - the ones that copy your card details onto slips of paper - I'm not sure how they would be processed if they didn't return the items though.
I know when I hired out a pond-vac from my local garden centre they took a swipe of my card for £200 in case I didn't return it or it came back damaged. Obviously when the item is returned and checked ok, they give you the slips back so you can destroy them.
I know a cash deposit is best for small businesses but if you're doing a lot of dry hires, maybe it would be advisable to look into the electronic swipe deposit system?
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Originally Posted by
charlie
Hi guys,
Coming into 2012 we are doing alot of dry hire now.
The large hire company i used card details and chip and pin machines for deposit and insurance in case the kit didn't come back, damage etc.
We also took photocopies of passport/driving licence for ID purposes.
Obviously i don't have the card machines etc to use, so i was wondering...
* What is your normal dry hire procedure?
* Do you take cash deposit? If not what do you take?
* Do you take a form of ID?
Cheers
If you are doing a lot of dry hire, you must get a PDQ machine. Streamline now do a virtual terminal system which I have recently gone on to from a physical machine and it is much more flexible.
You can take payments over the phone, via your website or send the client a secure payment page. This also means that you can take payments via a mobile device - smart phone, Ipad or whatever.
For around £25 - £30 a month, I would say this is quite simply a must.
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Paypal also offer Virtual Terminal to business account holders, for £20 a month.
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Originally Posted by
Retrodisco
Paypal also offer Virtual Terminal to business account holders, for £20 a month.
I think their fees may be a little high though for most people.
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Originally Posted by
Solitaire Entertainments Ltd
I think their fees may be a little high though for most people.
Possibly, although they claim Virtual Terminal to be cheaper than most similar offerings.
I have quite a high turnover with paypal, so am on a lower fee rate. Something to check if any of you take a lot of paypal money via a business account, there is a setting on the Fees page that allows you to apply for lower fees if you use it a lot, by default the lower fees option is off of course.
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Thanks for your comments guys!
Originally Posted by
Solitaire Entertainments Ltd
If you are doing a lot of dry hire, you must get a PDQ machine. Streamline now do a virtual terminal system which I have recently gone on to from a physical machine and it is much more flexible.
You can take payments over the phone, via your website or send the client a secure payment page. This also means that you can take payments via a mobile device - smart phone, Ipad or whatever.
For around £25 - £30 a month, I would say this is quite simply a must.
Thanks for this darren, i will look into it.
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