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Thread: Dry Hire Procedure

  1. #1
    charlie's Avatar
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    Default Dry Hire Procedure

    Hi guys,

    Coming into 2012 we are doing alot of dry hire now.

    The large hire company i used card details and chip and pin machines for deposit and insurance in case the kit didn't come back, damage etc.

    We also took photocopies of passport/driving licence for ID purposes.

    Obviously i don't have the card machines etc to use, so i was wondering...

    * What is your normal dry hire procedure?
    * Do you take cash deposit? If not what do you take?
    * Do you take a form of ID?

    Cheers
    Charlie
    DJ | SOUND | LIGHT | FX | HIRE & EVENT
    www.prodiscohire.com

  2. #2
    Charlie Brown's Avatar
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    * Signed contract in place with a list of items they've taken
    * Inventory - make sure they agree, sign and date it before it leaves your office. If you've got time, include some photos to backup your comments.
    * One form of ID (passport/drivers license etc)
    * Two letters to prove their address (letter headed from a company of course)
    * Deposit - small percentage of the retail price
    * Car reg

    Presumably you'd have some insurance in place too. I don't hire stuff out but that's what we used to do at the estate agent.

  3. #3

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    Quote Originally Posted by Charlie Brown View Post
    * Signed contract in place with a list of items they've taken
    * Inventory - make sure they agree, sign and date it before it leaves your office. If you've got time, include some photos to backup your comments.
    * One form of ID (passport/drivers license etc)
    * Two letters to prove their address (letter headed from a company of course)
    * Deposit - small percentage of the retail price
    * Car reg

    Presumably you'd have some insurance in place too. I don't hire stuff out but that's what we used to do at the estate agent.
    Thats What We Do

  4. #4
    Charlie Brown's Avatar
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    Wow! I'm not a afterall.

  5. #5
    JAMdisco's Avatar
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    I know a lot of companies used to use the old swipe machine - the ones that copy your card details onto slips of paper - I'm not sure how they would be processed if they didn't return the items though.

    I know when I hired out a pond-vac from my local garden centre they took a swipe of my card for £200 in case I didn't return it or it came back damaged. Obviously when the item is returned and checked ok, they give you the slips back so you can destroy them.

    I know a cash deposit is best for small businesses but if you're doing a lot of dry hires, maybe it would be advisable to look into the electronic swipe deposit system?

  6. #6
    Solitaire Events Ltd's Avatar
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    Quote Originally Posted by charlie View Post
    Hi guys,

    Coming into 2012 we are doing alot of dry hire now.

    The large hire company i used card details and chip and pin machines for deposit and insurance in case the kit didn't come back, damage etc.

    We also took photocopies of passport/driving licence for ID purposes.

    Obviously i don't have the card machines etc to use, so i was wondering...

    * What is your normal dry hire procedure?
    * Do you take cash deposit? If not what do you take?
    * Do you take a form of ID?

    Cheers
    If you are doing a lot of dry hire, you must get a PDQ machine. Streamline now do a virtual terminal system which I have recently gone on to from a physical machine and it is much more flexible.

    You can take payments over the phone, via your website or send the client a secure payment page. This also means that you can take payments via a mobile device - smart phone, Ipad or whatever.

    For around £25 - £30 a month, I would say this is quite simply a must.

  7. #7

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    Paypal also offer Virtual Terminal to business account holders, for £20 a month.

  8. #8
    Solitaire Events Ltd's Avatar
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    Quote Originally Posted by Retrodisco View Post
    Paypal also offer Virtual Terminal to business account holders, for £20 a month.
    I think their fees may be a little high though for most people.

  9. #9

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    Quote Originally Posted by Solitaire Entertainments Ltd View Post
    I think their fees may be a little high though for most people.
    Possibly, although they claim Virtual Terminal to be cheaper than most similar offerings.

    I have quite a high turnover with paypal, so am on a lower fee rate. Something to check if any of you take a lot of paypal money via a business account, there is a setting on the Fees page that allows you to apply for lower fees if you use it a lot, by default the lower fees option is off of course.

  10. #10
    charlie's Avatar
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    Thanks for your comments guys!

    Quote Originally Posted by Solitaire Entertainments Ltd View Post
    If you are doing a lot of dry hire, you must get a PDQ machine. Streamline now do a virtual terminal system which I have recently gone on to from a physical machine and it is much more flexible.

    You can take payments over the phone, via your website or send the client a secure payment page. This also means that you can take payments via a mobile device - smart phone, Ipad or whatever.

    For around £25 - £30 a month, I would say this is quite simply a must.
    Thanks for this darren, i will look into it.
    Charlie
    DJ | SOUND | LIGHT | FX | HIRE & EVENT
    www.prodiscohire.com

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