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Advice needed
I don't need shooting down or 'trust you Charlie' but I have a dilemma.
Echosign is great but my terms and conditions haven't been showing or going through to the clients, instead they see a black screen - nobody has mentioned it until now!
I've just gone through my contracts and it's happened to all of them, meaning I have 40+ jobs where they have signed the contract & agreed the fee part but not the T&C's!
How do I approach this?
This is what I'm thinking of doing, let me know if it's the wrong way to go:
Email all 40, explain what's happened and resend them the T&C's to sign. Give them fourteen days to do it before chasing.
If for whatever reason client's don't agree with the T&C's, the booking will be terminated and all fee's they've paid refunded immediately.
I can't even believed it's happened and I've only realised. Really poor on my behalf, so I don't need telling.
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