Just had my PAT testing done by a rather rubbish company who needed to be chased up to provide an invoice and to my surprise they've added VAT to the price they quoted .

Their website says - "Fixed prices for 2013"
Yet my invoice has 20% VAT added on and there is no mention the prices excluded VAT! Is this legal?

I'm only talking a few quid they've added on because of VAT but I'm finding it hard to believe they can do this without warning.

I know places like Macro and similar business do quote the before VAT prices as they know a lot of businesses will claim the VAT back but they always state "exc VAT" under the prices.