So.....

Booking this coming Friday, customer paid deposit, has balance remaining which I contact her about today, She informs me she made payment via paypal.

I check my paypal and note that no payment has been received.

She confirms payment has left her bank account.

So I trace her steps she would have made, and realise that, since she booked me ages ago, she used an old email address to make the payment. Once not associated with my paypal, so there is a balance payment currently sitting in Paypals holding account

I check out Paypal, they advise for buyer to cancel payment and resubmit to me, correctly.

I contact customer to say the same.

Assuming that Im not the victim of a con (I like to see the best in folks, generally)

If the customer waits until she gets her refund from Paypal, before paying me (which she's entitled to do) I could be looking at 30 days for that refund to happen.

So....what would you do. Demand she make payment regardless, despite her being out of pocket to double the cost of the booking until the PP gets refunded? Or bite my tongue, and just wait for payment after the booking....weeks after...risky, of course.

Your thoughts please