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Thread: Hostsphere?

  1. #11
    Senior Member yourdj's Avatar
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    Quote Originally Posted by SC Events View Post
    Strange, Alex is usually pretty good at getting back to people - I know he's been quite busy with DJEP lately.

    On another note, if you're looking for a new host... I may be able to help you
    Just heard from him. He is sorting it now.
    Last edited by yourdj; 08-12-2015 at 10:57 AM.
    Your DJ - Mobile DJ The New Forest, Southampton & Hampshire. Toby
    http://www.yourdj.co.uk/ | http://www.phatdiscos.co.uk/ | http://bogfrog.co.uk | http://newforestwedding.co.uk

  2. #12
    Part Time Queen Alex's Avatar
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    Hey guys,

    Unfortunately I've been out of the office a fair bit the last few months.... due to family illness which is still on going

    My team are usually pretty good at replying to support tickets and I've chased them today to find out why they h*ll they haven't been following up on stuff.
    HostSphere is pretty much automated when it comes to orders.... thanks to PayPal IPN's.... however it appears PayPal in their infinite wisdom have been "failing" the IPNs.
    (After speaking to them, it turns out they are having "issues" at the moment with server overloads and some other bull... getting fed up with paypal LOL)

    Due to the family illness, HostSphere isn't taking on any new customers... however all existing customers will continue to be supported. I'm not closing HostSphere down as I run a lot of my own sites via our servers.... would be stupid of me to do that.

    Massive apologies to anyone who's not had a reply from Claire, Adam or Steve ( the team ) ... For anyone on here using HostSphere, for the next couple of months... raise a ticket like normal (After shouting at the team, I'm sure they'll be more responsive), but if you don't get a reply... please also feel free to message me on Facebook. My phone is with me 24 hours a day, so when I'm up the hospital I can't always check on support tickets, but I can still get FB messages and assist accordingly.
    Unlimited Web Hosting - provided by HostSphere (Alexcellent)
    Portsmouth Web Designer - AlexsDesign, specialising in Joomla!
    All Part Of The Alexcellent Group - Alex Taylor

  3. #13
    Senior Member yourdj's Avatar
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    Edit - just heard back from Alex, so deleted this post.

    Its only fair.
    Last edited by yourdj; 01-06-2016 at 12:34 PM.
    Your DJ - Mobile DJ The New Forest, Southampton & Hampshire. Toby
    http://www.yourdj.co.uk/ | http://www.phatdiscos.co.uk/ | http://bogfrog.co.uk | http://newforestwedding.co.uk

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