Hi guys
12 hours before my 2 week holiday I have a dilemma ........
had a wedding booked on the 24th August 2 days after I get back off holiday and yes in 2 weeks time ...
heres the problem...
had an email this afternoon "sorry we have had some bad news we have to cancel our booking on the 24th , can you please inform us what will happen to the £100 we have already paid? thanks"
my terms and conditions state that if a client cancels within a 31 day period then the full balance is payable ....
I have no intention of refunding the £100 this close to be honest but the dilemma is do I chase the remaining balance also? those that have met me know im mr. nice guy and I have no idea about how to go about chasing this up ? probably sounds really stupid to some of you i know.
what course of action would you take in this situation ....... I get on a plane in 12 hours lol
yes I do have a signed contract that says they have read and understood the t and cs etc.
Thanks guys.