cancellations contracts terms and conditions

[rob1963]

Well, in the first one you are suggesting giving opinions and explanations and in the second you are suggesting that you don't. I appreciate that one is an email and the other the Ts & Cs themselves but it still seems like contradictory advice to me.

Al,

The whole point is that one is an informal email & the other is the formal terms & conditions. It's impossible to compare the two, as they are completely different.

You wouldn't write an initial friendly email requesting payment for a cancelled gig using the same kind of wording as that on your terms & conditions...

...and you wouldn't write your terms & conditions using the same kind of wording that you'd use on an initial friendly email that you'd send to a client.

Therefore, the advice I gave on one would not apply to the other, and vice versa...so there was no contradiction whatsoever in my what I was saying. It would only be a contradiction if I was giving different advice about the SAME THING...which I wasn't.

[Penfold42]

Hi guys

12 hours before my 2 week holiday I have a dilemma ........

had a wedding booked on the 24th August 2 days after I get back off holiday and yes in 2 weeks time ...

heres the problem...

had an email this afternoon "sorry we have had some bad news we have to cancel our booking on the 24th , can you please inform us what will happen to the £100 we have already paid? thanks"

my terms and conditions state that if a client cancels within a 31 day period then the full balance is payable ....

I have no intention of refunding the £100 this close to be honest but the dilemma is do I chase the remaining balance also? those that have met me know im mr. nice guy and I have no idea about how to go about chasing this up ? probably sounds really stupid to some of you i know.

what course of action would you take in this situation ....... I get on a plane in 12 hours lol

yes I do have a signed contract that says they have read and understood the t and cs etc.

Thanks guys.

Hi Dave,
If this is who i think it is.....give us a bell when your back!!

[Penfold42]

Hi Dave,
Nice to have caught up........