Originally Posted by rob1963
On the email, I'd also politely mention the fact that this is your living, and if everyone cancelled at short notice without having to pay, you'd have gone bankrupt many years ago.
Quote:
Originally Posted by rob1963
Personally, I'd lose the highlighted part, as it departs from the actual t & c, and starts to give opinions & explanations, which I don't feel is necessary.
Al, I don't understand your confusion with my above posts.
The first one was referring to what I'd say in an initial friendly email to a client who cancelled at short notice and therefore still had to pay the full balance.
The second was my suggestion to Vectis about something in his formal terms & conditions of business...which I felt was not necessary.
I don't see the connection.