Oh Dear - Here we go

[rob1963]

Excuse me while I swat that d@mn bug!

[Solitaire Events Ltd]

There are principals at stake now though, they've refused to comply with Gary's rights as the law stands. I saw make them give a refund, & don't use any stores within that group of companies.

As I said, it would be much easier to get a repair, especially as it's only a backup laptop.

Make a stand and it will take ages, and you won't have a backup laptop.

[Penfold42]

Excuse me while I swat that d@mn bug!

LOL......wouldn't do that...it will cost you a few Shekels........

I like it.....

[DMX Will]

As I said, it would be much easier to get a repair, especially as it's only a backup laptop.

Make a stand and it will take ages, and you won't have a backup laptop.

It sounds to me like the backup laptop, needs a backup!

[djgordyp]

Going slightly off topic here.

I am far from impressed with these guys. In my local store they seem to be afraid of dealing with cutomers. Understandable when the store is full. But I have went in on numerous occasions when they were slack only to end up walking out without making a purchase. Recently I did manage to collar one assistant who, when I told her what I was after (can't remember what it was now) she just said they're over there and I had to ask her to show me the different ones. Even then they just read what is written on the cards or the box. Just a few weeks ago my girlfriend was after a laptop and the girl who dealt with us said that 512MB was the speed of the computer. Some of them haven't got a clue what they are talking about.

Of recent major purchases. I have had to return 1 digital camera 2 pvr's (in fairness this turned out to be a design fault) and at christmas I bought myself a DAB clock/radio. There is a buzzing noise from the radio but it's not too bad so i'll just put up with it rather than bring back yet another item.

[PropellerHeadCase]

I agree with whoever it was that said that it's the CMOS battery. All PCS, as far as I know, have a battery to keep internal time, which is why your PC's time is usually right even when it's been off for ages. I understand about the principle of the thing, but at some point you've spent more of your valuable time than the issue is worth. You could just about replace it yourself, or just 'phone a friend' who works in IT to do it for you

[DJWayne]

you may find that in their terms and conditions they state that after the item is 28 days old they will send the item off for repair, I know that was the policy of a high street retailer i worked for in the past

[rob1963]

I bought myself a DAB clock/radio. There is a buzzing noise from the radio but it's not too bad so i'll just put up with it

Errr...doesn't that mean it's time to get up?

[Candybeatdiscos]

you may find that in their terms and conditions they state that after the item is 28 days old they will send the item off for repair, I know that was the policy of a high street retailer i worked for in the past

I understand that is the case with tghis company, but although that is thier policy, its not complying with the sale and supply of goods act (amended 1994), the act basically states that if the item is inheritly faulty then within 6 months the consumer can request a replacement, repair or refund.

I agree with whoever it was that said that it's the CMOS battery. All PCS, as far as I know, have a battery to keep internal time, which is why your PC's time is usually right even when it's been off for ages. I understand about the principle of the thing, but at some point you've spent more of your valuable time than the issue is worth. You could just about replace it yourself, or just 'phone a friend' who works in IT to do it for you

As i stated i could do that no problem, but in order to get to the battery i need to remove a warrenty sticker (that says warrenty is invalid if removed) and i would more likely need to remove other components first (in my experiance of this laptop) as its not easilly located. I dont wish to do that whilst the laptop is only 3 months as its a 2 year manufacters warrenty thats on it.

Also as steve says - its now pride

[Corabar Steve]

Going slightly off topic here.

I am far from impressed with these guys. In my local store they seem to be afraid of dealing with cutomers. Understandable when the store is full. But I have went in on numerous occasions when they were slack only to end up walking out without making a purchase. Recently I did manage to collar one assistant who, when I told her what I was after (can't remember what it was now) she just said they're over there and I had to ask her to show me the different ones. Even then they just read what is written on the cards or the box. Just a few weeks ago my girlfriend was after a laptop and the girl who dealt with us said that 512MB was the speed of the computer. Some of them haven't got a clue what they are talking about.

Never go into an electrical retailer on a Saturday. (with the intention of buying or finding any info anyway)