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Mayhem 1
30-07-2008, 07:28 AM
Gentlemen:

Further on from the above thread I would like to ask a question.

If you have somebody call for a quote and the chat ends with the "OK I will call you back after speaking with so and so"

How long do you think it is feasible to wait for their return call?

Would you contact them if nothing is heard? or would you leave it?
Penfold42
30-07-2008, 08:55 AM
If you have somebody call for a quote and the chat ends with the "OK I will call you back after speaking with so and so"

How long do you think it is feasible to wait for their return call?
I find they never call back.

Would you contact them if nothing is heard? or would you leave it?
If they want you they will ring back.
Shaun
30-07-2008, 09:09 AM
How long do you think it is feasible to wait for their return call?

Would you contact them if nothing is heard? or would you leave it?

I quote then move on. If they're interested they'll call back.
Solitaire Events Ltd
30-07-2008, 09:40 AM
I quote then move on. If they're interested they'll call back.

For individual clients, yes. If it's a venue though, I follow up several times.
JAMdisco
30-07-2008, 10:18 AM
For individual clients, yes. If it's a venue though, I follow up several times.

You mean 'pester' them several times :D :p
Solitaire Events Ltd
30-07-2008, 10:24 AM
You mean 'pester' them several times :D :p

No, follow up.
Penfold42
30-07-2008, 10:39 AM
If it's a venue though, I follow up several times.


You mean 'pester' them several times :D :p


No, follow up.

I take it he means...'Try and track down the right person that has been the point of contact.'

Venue staff change.
Vectis
30-07-2008, 10:41 AM
How long do you think it is feasible to wait for their return call?

Would you contact them if nothing is heard? or would you leave it?


Can't remember the last time, but I know this has happened on occasion, and I'd say it was about 50/50 whether you ever hear from them again.

If it's a private client I won't bother chasing it up. Plenty of other fish.
Danno13
30-07-2008, 10:43 AM
I offer to take their number and call them if I get any other enquiries for their date, if this is met with resistance then I know i'm wasting my time. If not, then I'd ring them back if I had another enquiry for the same date within the same week.
soundtracker
30-07-2008, 10:49 AM
I always follow everything up, the most difficult thing in selling is to make your phone ring - anyone showing the slightest interest has got to be given the opportunity to say no.