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Solitaire Events Ltd
12-02-2009, 10:46 AM
I received notice from Play.com that an order was being dispatched the other day.

Quincy Jones - Swinging the big band.

Ordered 1-4-2008

Dispatched 6-2-2009 :eek:

Anyone had anything longer?
PropellerHeadCase
12-02-2009, 03:23 PM
Ordered 1-4-2008

Well, THERE's your problem... April the first?!
Sapphire Disco
12-02-2009, 04:14 PM
I did bid on a CD on ebay 3weeks ago and not receiving it I sent in a complaint email, 1 hour later I got an email back from ebay saying do not trade with or pay this person ( Now they tell me ) 3 weeks after I paid for it :mad:
Adam_F
13-02-2009, 04:06 AM
I've only just received a DVD I paid Ian (MDJF) for 4 months ago!
yourdj
13-02-2009, 06:31 AM
one month from blue aran for my denon Kam case. They are only down the road and it was a pick up.
ppentertainments
13-02-2009, 07:03 AM
Class-d may feature in this in a few months time.
Corabar Steve
13-02-2009, 09:23 AM
I ordered a CD from HMV in September 2007, it still hasn't been dispatched.

Although in fairness I haven't been charged for it either, as they only bill upon dispatch.
Dynamic Entertainment
13-02-2009, 09:53 AM
I ordered Batman Begins from Play when if first came out....Still waiting. My bank got the money back...
Megamix
13-09-2010, 03:09 PM
Blue Aran strike again - 17 August to ETA of 15 September to replace faulty item and fulfill order - a few days turned into a month
sleah
14-09-2010, 10:30 AM
I did bid on a CD on ebay 3weeks ago and not receiving it I sent in a complaint email, 1 hour later I got an email back from ebay saying do not trade with or pay this person ( Now they tell me ) 3 weeks after I paid for it :mad:

I've had this.
If eBay strike off a seller (or they close their account themselves), eBay will imediately deny all knowledge of them, even if there are pending transactions. There is no way of finding out contact details or anything.

It's all part of the customer protection offered by eBay that they are so immensly proud of, such as refusing to deal with undelivered goods, forcing you to raise a dispute with PayPal instead, which is how I got a refund when a seller vanished mid-transaction.
Unfortunately most of eBay's customer protection information and procedures is bare face lies:mad:
Larry B Entertainment
14-09-2010, 11:33 AM
It's all part of the customer protection offered by eBay that they are so immensly proud of, such as refusing to deal with undelivered goods, forcing you to raise a dispute with PayPal instead, which is how I got a refund when a seller vanished mid-transaction.
Unfortunately most of eBay's customer protection information and procedures is bare face lies:mad:

On the two occasions when transactions have gone wrong on the sellers side, I have had no problem getting the money back from paypal.
sleah
14-09-2010, 12:11 PM
On the two occasions when transactions have gone wrong on the sellers side, I have had no problem getting the money back from paypal.

Same here. My point is that eBay bang on about their customer protection and that in the event of non delivery etc, then you raise a dispute through eBay, but then I've found it's actually impossible and you get forced to go to PayPal, who are just the payment handlers, not eBay themselves.
If you see what I mean!

In fact, I will ONLY pay by PayPal on eBay now:)
Pe7e
14-09-2010, 12:38 PM
Same here. My point is that eBay bang on about their customer protection and that in the event of non delivery etc, then you raise a dispute through eBay, but then I've found it's actually impossible and you get forced to go to PayPal, who are just the payment handlers, not eBay themselves.
If you see what I mean!

In fact, I will ONLY pay by PayPal on eBay now:)

eBay and PayPal are one of the same company, and getting your money back is very easy if you follow the rules. It's much easier and quicker than dealing with most internet traders in my experience.
Larry B Entertainment
14-09-2010, 02:05 PM
Same here. My point is that eBay bang on about their customer protection and that in the event of non delivery etc, then you raise a dispute through eBay, but then I've found it's actually impossible and you get forced to go to PayPal, who are just the payment handlers, not eBay themselves.
If you see what I mean!

In fact, I will ONLY pay by PayPal on eBay now:)

Oh yeah Ebay and paypal are very well tied in with each other.