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View Full Version : Not entertaiment ...so what is it?



Penfold42
30-04-2009, 11:20 PM
OK....

Didn't know where to stick this so here goes....:o

Run the disco business and 'Pikeyville' (Caravan letting) on the same land line different ring tones so this is easy to understand....

Problem comes when we don't want to take anymore calls for the night....people really ring up at 10pm :eek: ....so would like to leave a message on the answer phone......

...but what would you leave....:confused:

..well it's not entertainment...what is it?

Thanks for any suggestions. :)

Solitaire Events Ltd
30-04-2009, 11:22 PM
This office is now closed. Please leave a message and we'll return your call asap.

Spirits High
30-04-2009, 11:27 PM
Mine says "thanks for calling Spirits High entertainments but all our lines are busy at the moment please leave a message or contact us through our website www.spiritshigh.org.uk, by the way I don't own a caravan"


That does the trick......ask Shaun :p :D


Ps: I made that last bit up....not about Shaun !

Penfold42
30-04-2009, 11:29 PM
This office is now closed. Please leave a message and we'll return your call asap.

Which is what i thought of.....but it does'nt tell the caller they have connected to the right place....if you see what I mean....:)


Mine says "thanks for calling but all our lines are busy at the moment please leave a message or contact us through our website www.spiritshigh.org.uk.

So you do discos as well as lettings then?

:p

DeckstarDeluxe
30-04-2009, 11:31 PM
Could I just ask dont you ever get mixed up?

Spirits High
30-04-2009, 11:32 PM
So you do discos as well as lettings then?

:p

Check the edit clever bum :p :D

rob1963
30-04-2009, 11:33 PM
Tough one Tony...as both businesses are so different.

If you mention BOTH businesses on the message, I don't think that would come over very well...as it might make you sound like you are running lots of businesses.

Can't you just get a second landlineline for the sake of around a tenner a month line rental?

I think that's what I'd do.

Penfold42
30-04-2009, 11:36 PM
Could I just ask dont you ever get mixed up?

Bingo...we do..:o ..but the majority of the time I answer and I am at hand with the booking diaries......just that sometimes calls slip through.....:o

Does not look very good....:o

Any ideas would help.

What I don't want is three different lines in the house.....:)

DeckstarDeluxe
30-04-2009, 11:40 PM
Got any staff on either the caravans or the disco buisness?

Penfold42
30-04-2009, 11:43 PM
Got any staff on either the caravans or the disco buisness?

Yes me.....:D

It's only one caravan....:p

But thanks for the input.....:)

Tom
30-04-2009, 11:44 PM
"Hello, we are currently unavailable to take your call but please leave your name, a detailed message and a contact telephone number and we will get back to you as soon as possible."

With that, I would hope that in the detailed message, the client would then mention a mobile disco or caravan rental. :)


Just an idea. :)

Penfold42
30-04-2009, 11:50 PM
"Hello, we are currently unavailable to take your call but please leave your name, a detailed message and a contact telephone number and we will get back to you as soon as possible."

With that, I would hope that in the detailed message, the client would then mention a mobile disco or caravan rental. :)


Just an idea. :)

The voice of reason.....:)

..but if they don't mention disco or caravan......:shrug:

I would like the answer phone to say something that would do 2 things -
1 = They have called the right place.
2 = Would leave the information to get back to them.

I maybe asking to much here....form an answer phone of course. :o

Spirits High
30-04-2009, 11:53 PM
How about going under the umbrella of "Tony Brown Enterprises" ?

I know why 'cos 'Er indoors will muller you :D :D :D

rob1963
30-04-2009, 11:53 PM
"Hello, we are currently unavailable to take your call but please leave your name, a detailed message and a contact telephone number and we will get back to you as soon as possible."

With that, I would hope that in the detailed message, the client would then mention a mobile disco or caravan rental. :)


Just an idea. :)

Trouble with that is that you're not mentioning the type of business, so they won't know if they've got through to the right pike...err...I mean person.

Penfold42
30-04-2009, 11:55 PM
How about going under the umbrella of "Tony Brown Enterprises" ?

I know why 'cos 'Er indoors will muller you :D :D :D

:lol:

Browns Enterprises........Hmmmmmmm.

DeckstarDeluxe
30-04-2009, 11:57 PM
what ratio is your calls? like 80% for disco?

Penfold42
01-05-2009, 12:02 AM
what ratio is your calls? like 80% for disco?

About 50-50.
As we have the same number it's difficult...also we have kids....who tend to answer the phone on the 1st ring....i've now sorted that.

Ideal positon to be in -
1 line for disco
1 line for caravan
1 line for friends
1 for kids


:(

Spirits High
01-05-2009, 12:04 AM
About 50-50.
As we have the same number it's difficult...also we have kids....who tend to answer the phone on the 1st ring....i've now sorted that.

Ideal positon to be in -
1 line for disco
1 line for caravan
1 line for friends
1 for kids


:(


Well you can cut that down to 3 lines as you won't be needing one for "Friends" :p :p

rob1963
01-05-2009, 12:04 AM
"If you're organising a party & want to hire a disco, press one...if you're a pikey & want to hire a caravan, press two"

:D

DeckstarDeluxe
01-05-2009, 12:05 AM
You with BT? Maybe ask them what they can do? In all fairness without having four different lines I cant see how you can do it?

Even if you had two mobiles you can still pick up the one for discos and its someone who wants to discuss caravans?

JDB Entertainment
01-05-2009, 12:06 AM
may i ask what are the 2 business names as then my brain might start ticking! :D

Solitaire Events Ltd
01-05-2009, 12:08 AM
Get another line and stop being so bloody tight. You're spending too much time round Excalibur...:sj:

Penfold42
01-05-2009, 12:11 AM
You with BT? Maybe ask them what they can do? In all fairness without having four different lines I cant see how you can do it?

Even if you had two mobiles you can still pick up the one for discos and its someone who wants to discuss caravans?
:D :D :D :D :D
Yes we are ....The good lady works for them....will still cost me....:(
I'm after cheapest options......


may i ask what are the 2 business names as then my brain might start ticking! :D

Andromeda Roadshow / Browns at Butlins.

BTW....I'm only after a voice mail message here.....:)


Get another line and stop being so bloody tight. You're spending too much time round Excalibur...:sj:

I'll tell her....:sj: :sofa:

...but what would you leave as a message? :D

Excalibur
01-05-2009, 12:40 AM
Get another line and stop being so bloody tight. You're spending too much time round Excalibur...:sj:

Well thanks a lot for that!:eek: I'm sat here trying to think how to help Tony, and I get insulted. :( :( :( :(

" You have reached Lincoln111111111. Please state the nature of your enquiry, and leave a number".

DeckstarDeluxe
01-05-2009, 12:42 AM
haha Im thinking the poor bloke is thinking it'll be less hassle just to answer the phone at 11.30pm :P

Twinspin
01-05-2009, 01:07 AM
Welcome to Pikey Leisure Unfortunately we are unable to answer your call. Please call back between of our office hours of 6:00am - 1:00am :D or please leave a message after the tone.

Vectis
01-05-2009, 07:21 AM
Take a look at Vonage.

It's essentially a VOIP service which connects to your broadband router but can be managed totally online.

I have the basic UK package for £5.99/month (includes unlimited landline calls) plus additional numbers at £2.99/month each.

All of the accounts are manageable online, you can have different greetings on the voicemail of each number, and during the daytime have them forwarded to one common number if you wish - and these forwarding calls are included in the bundle.

Call quality is superb - you can't tell the difference - and you can choose local numbers or in fact any area code you like. So it might pay to have an area code local to where your caravan is sited for that business? Just a thought.

Anyway, if you do go down that road, sign up to Vonage via Quidco and get a £60 rebate :o - or in other words, your first 10 months FREE. The contract is only 12 months long, so very little at risk!

andyw
01-05-2009, 09:12 AM
answer message along the lines
DO YOU KNOW WHAT BLOODY TIME IT IS, it is past 10 oclock so:Censored:off and bother someone else,please leave your number and i will ring you back when i finish my next disco,have a nice day.:eek:

Bouncy Dancefloor
01-05-2009, 11:26 AM
i notice you said you have two different ringtones? Do you mean you have two phone numbers going down one line? If so, you must pay for this service already, so why not just get a 2nd line and pay the difference?

kjdiscos
01-05-2009, 11:30 AM
Invest in a digital pabx system, Works wonders :), For not a lot of costs you can have compete control IVR Hunt Groups VBoxes etc etc

kjdiscos
01-05-2009, 11:42 AM
i notice you said you have two different ringtones? Do you mean you have two phone numbers going down one line? If so, you must pay for this service already, so why not just get a 2nd line and pay the difference?

its BT C/S is a select service so not alot per month

PropellerHeadCase
01-05-2009, 12:16 PM
I knew VV would know of something :D

Jonathan Ford
01-05-2009, 01:40 PM
OK....

Didn't know where to stick this so here goes....:o

Run the disco business and 'Pikeyville' (Caravan letting) on the same land line different ring tones so this is easy to understand....

Problem comes when we don't want to take anymore calls for the night....people really ring up at 10pm :eek: ....so would like to leave a message on the answer phone......

...but what would you leave....:confused:

..well it's not entertainment...what is it?

Thanks for any suggestions. :)

I honestly wouldn't worry about it. Just use something generic about the office being closed, as Darren suggested. I spend a couple of grand every year booking villas from private owners for our family holiday. On each occasion I call, I know that I'm talking to a guy who has another job, but also owns property overseas to let. I don't expect the telphone to be answered in a business like manner (especially if I were cretinous enough to call at 2230); I expect it to be answered by a regular guy with some property to let.

DJMaxG
13-05-2009, 10:44 PM
OK....
Problem comes when we don't want to take anymore calls for the night....people really ring up at 10pm :eek: ....so would like to leave a message on the answer phone......

This could cause major problems in general, let alone answerphone messages.

If you answer saying 'Caravan letting', then potential customers may misjudge your profession and not book your services.

I Guess the message will have to be something very general, like
'Hello, It's Fred Smith here, there is no one to take your call, leave a message after the tone.'

JDB Entertainment
13-05-2009, 10:56 PM
This could cause major problems in general, let alone answerphone messages.

If you answer saying 'Caravan letting', then potential customers may misjudge your profession and not book your services.

I Guess the message will have to be something very general, like
'Hello, It's Fred Smith here, there is no one to take your call, leave a message after the tone.'

Messages are no good with the vital contact name and number to call them back! :D

rob1963
14-05-2009, 09:40 AM
Messages are no good with the vital contact name and number to call them back! :D

I think Max assumed they'd have the common sense to leave those with the message anyway!

My own answerphone message doesn't ask for a name or telephone number. After the introduction, it just says "...please do leave a message, and I'll get back to you as soon as I can"

Even if they DID forget to leave their number (which the odd one does) my answerphone automatically dials 1471 after each call & announces their number. Apart from that, I can also check numbers on my caller display call log.

CRAZY K
14-05-2009, 09:56 AM
I think Max assumed they'd have the common sense to leave those with the message anyway!

My own answerphone message doesn't ask for a name or telephone number. After the introduction, it just says "...please do leave a message, and I'll get back to you as soon as I can"

Even if they DID forget to leave their number (which the odd one does) my answerphone automatically dials 1471 after each call & announces their number. Apart from that, I can also check numbers on my caller display call log.

And if they dont have the brains to leave a number---

They wont be worth dealing with anyway.:D

CRAZY K