Home page amendment. Advice please.

[rob1963]

Hi folks,

My home page has five extracts of recent customer feedback which are regularly changed as new ones come in.

Having thought about this, I feel it's important to get over the points that 1) these are unsolicited (rather than responses to survey forms, for example), 2) Cards & emails (rather than just verbal comments on the night) and 3) Genuine & not made up.

I'm therefore thinking of changing the heading from:

"Recent Customer Feedback:"

to

"Recent Customer Feedback (Unsolicited cards & emails. Originals available):"

Thoughts & opinions please.

:)

[Vectis]

Messy.

Why not scan them and link to the originals? You can blank out contact info if necessary.

A la ...

http://www.vectisvibe.com/2009/pages/feedback.php

Therefore you don't need to declare solicited or unsolicited, let folks find out for themselves. It also adds a bit of credence as mere words on a webpage wouldn't convince me I'm afraid.

[rob1963]

Messy.

Why not scan them and link to the originals? You can blank out contact info if necessary.

A la ...

http://www.vectisvibe.com/2009/pages/feedback.php

Therefore you don't need to declare solicited or unsolicited, let folks find out for themselves. It also adds a bit of credence as mere words on a webpage wouldn't convince me I'm afraid.

In that case, what about "Recent Customer Feedback. (Originals available)?

That's only a couple more words than at present, and gets over the most important message...that they're genuine and not made up to try and make me sound better than I really am.

[Charlie Brown]

In that case, what about "Recent Customer Feedback. (Originals available)?


Perfect'o Rob. :approve:

[Solitaire Events Ltd]

I really don't know why you are bothering to change the title. Why not just write a couple of lines underneath like I do - mine says..


The following are from genuine letters, emails and phone calls from customers who were more than happy with the service we provided them with.

Then add the word unsolicited in. (Though personally, I'm not sure you need that)

[rob1963]

In that case, what about "Recent Customer Feedback. (Originals available)?


Perfect'o Rob. :approve:

Thanks Charlie. That's the one I'm moving towards.


I really don't know why you are bothering to change the title. Why not just write a couple of lines underneath like I do - mine says..

The following are from genuine letters, emails and phone calls from customers who were more than happy with the service we provided them with.

Then add the word unsolicited in. (Though personally, I'm not sure you need that)

Darren,

The reason I'm thinking of changing the title is because it's shorter & simpler than adding a full descriptive sentance underneath like you have....and you know I like to keep things short & simple!

:)

[Jiggles]

You can over complicate simple as you have done there!

[Solitaire Events Ltd]

The reason I'm thinking of changing the title is because it's shorter & simpler than adding a full descriptive sentance underneath like you have....and you know I like to keep things short & simple!


Right, so why change from...



"Recent Customer Feedback:"

to


"Recent Customer Feedback (Unsolicited cards & emails. Originals available):"


:confused:

[rob1963]

Because that was my initial thought on the best way to improve things.

However, I wasn't sure...which is why I asked for peoples thoughts.

It wasn't until Vectis said it was too messy that I thought it might be better to just add "originals available" as this gets over the most important message that my feedbacks are genuine & not made up.

[A1DL]

Keep it simple Rob, using images instead of text. A photo, or other graphic is worth a thousand words.

Here's one we made earlier, especially for you :Rob James:

http://4.bp.blogspot.com/_yZxXBJESfCA/R7jgkA2Rl6I/AAAAAAAAASE/xzx5LxpPuIc/s400/no_headphones.gif

[CRAZY K]

Keep it simple Rob, using images instead of text. A photo, or other graphic is worth a thousand words.

Here's one we made earlier, especially for you :Rob James:

http://4.bp.blogspot.com/_yZxXBJESfCA/R7jgkA2Rl6I/AAAAAAAAASE/xzx5LxpPuIc/s400/no_headphones.gif

Can I have one of those as well?

:Laugh: :Laugh:

CRAZY K

[rob1963]

Keep it simple Rob, using images instead of text. A photo, or other graphic is worth a thousand words.

Here's one we made earlier, especially for you :Rob James:

http://4.bp.blogspot.com/_yZxXBJESfCA/R7jgkA2Rl6I/AAAAAAAAASE/xzx5LxpPuIc/s400/no_headphones.gif

Whoaaaa...thanks Tony!

Do you realise that if you sold those for a pound each to every DJ who doesn't use headphones, you could retire tomorrow?!!

:D