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View Full Version : Just my luck...


OllieJames
16-11-2009, 06:01 PM
I've bought a new flightcase to house the Denon, CD Players & mixer. When I purchased the flightcase it was out of stock (and still is, but is due in stock in 4 days time). So, I re-visited the site today to see how many more days it is until it's in stock, only to notice that it has decreased in price by £20!

I know it's 'only' £20, but I find it annoying how it's not even in stock/been delivered yet and it's gone down by £20 :(
BeerFunk
16-11-2009, 06:10 PM
Isn't it the case that they can't charge your card until the item enters the shipping process? I wouldn't imagine you'd pay the old price.
NKR
16-11-2009, 06:27 PM
I've bought a new flightcase to house the Denon, CD Players & mixer. When I purchased the flightcase it was out of stock (and still is, but is due in stock in 4 days time). So, I re-visited the site today to see how many more days it is until it's in stock, only to notice that it has decreased in price by £20!

I know it's 'only' £20, but I find it annoying how it's not even in stock/been delivered yet and it's gone down by £20 :(

Cancel your order and get your money back. You can then get one of your family at another address to re-order it and give them the cash.

Distance selling don't you just love it. ;)
DJWilson
16-11-2009, 07:02 PM
That happened with me, I brought a 250cd case and by the time it was delieved they put the 500cd case for half the price of the 250!
DJ Jules
17-11-2009, 07:09 AM
I know it's 'only' £20, but I find it annoying how it's not even in stock/been delivered yet and it's gone down by £20 :(

Just call them up and ask for an ETA and then ask them why the price has dropped on the website and how much they're planning on charging you. If they tell you the higher price, just tell them to cancel the order and refund your payment.


Isn't it the case that they can't charge your card until the item enters the shipping process? I wouldn't imagine you'd pay the old price.

That's a nice theory, but in practice companies rarely operate that way (or can afford to operate that way).

Julian
JDB Entertainment
17-11-2009, 09:01 AM
That's a nice theory, but in practice companies rarely operate that way (or can afford to operate that way).

Julian

Julian, what beerfunk stated is the law. :D
BeerFunk
17-11-2009, 09:04 AM
That's a nice theory, but in practice companies rarely operate that way (or can afford to operate that way).

JulianI thought it was EU law though, and in fact, I believe Shaun (Elite DJ) had trouble when purchasing something online, when the exchange rate changed before the item was shipped to him (I'm only going by memory, I could be wrong!) :)
DJ Jules
17-11-2009, 01:44 PM
I thought it was EU law though, and in fact, I believe Shaun (Elite DJ) had trouble when purchasing something online, when the exchange rate changed before the item was shipped to him (I'm only going by memory, I could be wrong!) :)

You're right, but as I said, smaller online companies rarely operate this way, either out of ignorance (they just don't realise they can do do it) or from a convenience/minimal risk point of view (making sure that the money is in the bank before sending anything out). Basically, if you're an online retailer, taking payment for goods by PayPal for instance, you don't have the option of pre-authorising card transactions like a larger retailer using a service like WorldPay would do (and a lot of the pre-packaged online shops which are sold with interfaces for services like WorldPay aren't designed to pre-authorise and complete transactions in two separate stages as they should).

The end result, the money is taken from the buyer at the time of sale, not at the time of dispatch.

Julian