Email for replying to the quote you didn't get....

[[email protected]]

Hello

I've had a good look and search and wondered if anyone can point me in the right direction as i haven't found them yet.

There was a really useful thread some time ago with some email templates to find out why the customer didn't go with your quote.

Can anyone help?

[STEVE HANLEY]

Would be interested to see this, cos I havn't got a clue how to chase quotes I havn't heard back from when all I have is an email address.

It's easier when you have a phone number you just ring them.

[Chris G]

What are people sending out when asked for a quote.
Do you give an outline to the services you offer, generally selling yourself or just direct them to your site before finishing with your quote?

[CRAZY K]

Hello

I've had a good look and search and wondered if anyone can point me in the right direction as i haven't found them yet.

There was a really useful thread some time ago with some email templates to find out why the customer didn't go with your quote.

Can anyone help?

Alan, I think you will get a load of flannel that wont help you if you ask.

Personally I think most will be price and service, if I get asked this kind of stuff I find it intrusive and annoying and ignore it.

Talking to customers who DO take your services might be a more rewarding procedure.

If a sales force is not achieving sales targets its easy to experiment with prices, services, offers etc I know ive been there.

[ppentertainments]

Alan, I think you will get a load of flannel that wont help you if you ask.

Personally I think most will be price and service, if I get asked this kind of stuff I find it intrusive and annoying and ignore it.

Talking to customers who DO take your services might be a more rewarding procedure.

If a sales force is not achieving sales targets its easy to experiment with prices, services, offers etc I know ive been there.

I agree. You have to decide at what stage you are going to leave and forget about an enquiry.

As Alan says most are price or service. Maybe you could do something about service but in my experience most are about price and unless you are willing to pimp yourself out, they were simply never your customer in the first place.

I welcome critisism, but if someone simply states - your too expensive - I don't find the critisism constructive - if my diary was empty then maybe it is something to look into.

[CRAZY K]

I agree. You have to decide at what stage you are going to leave and forget about an enquiry.

As Alan says most are price or service. Maybe you could do something about service but in my experience most are about price and unless you are willing to pimp yourself out, they were simply never your customer in the first place.

I welcome critisism, but if someone simply states - your too expensive - I don't find the critisism constructive - if my diary was empty then maybe it is something to look into.

As Theo says if your diary is completely full your possibly too cheap, if its empty your probably too expensive--most of us are somewhere between those two points I imagine adding the aspects of advertising, service and ability into the mix.:D

[Tony Scott]

After 4 days I always follow up an email enquiry I haven't had a reply from with a nudge mentioning that the date they have enquired about has been requested by someone else. I also offer them first refusal as they were first in line for the date.... this usually gets a response one way or another. I normally convert around 80% of the enquiries into bookings.

I don't particularly want to know why someone HASN'T booked me, I'm far more interested in concentrating on those that have or do book me! :)

[rob1963]

Alan, I think you will get a load of flannel that wont help you if you ask.

Personally I think most will be price and service.

Agreed.

If you give a quote & don't get the booking, surely your time is better spent dealing with people who DO want to book you.

[Corabar Steve]

So, getting back to the topic of the OP, does anyone remember where the thread that is being sought is?

[yourdj]

a nudge mentioning that the date they have enquired about has been requested by someone else.

That old chestnut :p

Nothing better from a marketing point of view than panic decisions :D