Customer changed venue

[TONYTIGER]

Have a booking for this Friday 18th customer has just rung to say venue has changed due to selling more tickets only problem it is now at Haynes Motor Museum Somerset and the rooms very large 15m x25m which means a lot of gear which i have not priced for,should i ask for extra money and risk loosing the gig or just bite the bullet and go with it. :zip:

[DJWilson]

If they've signed your contract for a certain venue etc you have everyright to making a higher quote due to the change in guests/venue.

If they cancel you either way you have a T and C stating within X amount of cancelling the full amount is due?

[DAVESOUNDS SERVICES]

Add the extra money!
Youll need a bigger PA maybe bass bins
Maybe a Roadie!
cheers

DAVESOUNDS

[Mark Wild]

I'm thinking Mr.Wilson is bang on the mark, somewhat of a win win situation for you here, if indeed you do have all the relevant paperwork signed.

[Spirits High]

One of my wedding couples in Septmber recently emailed, said their venue had changed and could I still DJ for them.

The new venue is 20mins closer to my house and a new venue so hopefully lead to more work.

Again win win time :D

[Big Mix Mobile Disco]

Add the extra money!
Youll need a bigger PA maybe bass bins
Maybe a Roadie!
cheers

DAVESOUNDS

:agree:

[jon s]

If they're selling more tickets then they're making more profit so why should you not re-quote for a larger venue. If Robbie Williams was playing at your local and the landlord sold tickets 100 fold and moved the gig to Wembly I'm sure Robbie would want more money.

[rob1963]

If they've signed your contract for a certain venue etc you have everyright to making a higher quote due to the change in guests/venue.

Agreed.

However, this really should have been brought up & discussed with the client when they phoned him to give the amended venue details.

I think it will be much harder going back to them afterwards to try & get more money.

[TONYTIGER]

Thanks for the advice it was a bit tricky as i get a lot of work from the client we sort of met halfway and they are going to give me £ 50 extra to pay for another roadie ,gear is not a problem so all parties happy.

[Shaun]

Thanks for the advice it was a bit tricky as i get a lot of work from the client we sort of met halfway and they are going to give me £ 50 extra to pay for another roadie ,gear is not a problem so all parties happy.

All's well that ends well. I think I'd still issue a new contract stating the change of venue and the agreed additional fee.

[JTRS]

Does anyone have this incorporated into their terms and conditions, is if the customer changes the venue then there may be a price change.

Until I read this thread I hadn't thought of that situation arising.

JTRS

[TONYTIGER]

Good point,could be up stairs or further to travel.

[rob1963]

Does anyone have this incorporated into their terms and conditions, is if the customer changes the venue then there may be a price change.

No. It's not necessary in my case, as I have fixed prices, and it states that these prices are for discos of up to 5 hours in the Surrey area.

[Solitaire Events Ltd]

What would happen if they changed the venue to one with 3 flights of stairs and no parking?

[Steve the DJ]

Does anyone have this incorporated into their terms and conditions, is if the customer changes the venue then there may be a price change.

Yes and "may" is the operative word.

If the client is changing to a similar size venue within my usual travel zone then no further charges would apply and I confirm this in writing.

If the client decides they want me to fill a 500 person ballroom instead of a standard sized function suite for 120 people then they will be invoiced for the extra costs involved both in terms of equipment and staffing.

If they are not happy with the revised price then they are welcome to cancel and my normal cancellation charges will apply.

[JTRS]

What would happen if they changed the venue to one with 3 flights of stairs and no parking?

This might sound flippant, but it's a serious question

Do you really charge more if the venue room is upstairs?

I've never tried to increase prices if the room is upstairs and perhaps naively thought that was part and parcel of the job, ie I charge the same price regardless of the carry.

Do customers accept this price increase?

JTRS

[Shakermaker Promotions]

You should do!
It's more work and takes more time to set up if it's upstairs.
In that situation, I would take the details of the venue, look it up and then give them a quote. I would try not to give them a quote first and then have to go back and increase the price if the room was upstairs etc..

I remember a friend of mine a long time ago quoting for a party that was slap, bang in the centre of London. The price was decent enough BUT...when he got to the venue he found out the Disco would be set up in a room that was up on the 3rd floor and there was nowhere to park outside the venue. He got a parking ticket whilst setting up and also had to park in one of those overpriced underground NCP car parks which was something like £30.00 for 6 hours. It worked out that once he took off Diesel, Parking and the Parking ticket...it was a very cheap function. He was also on his own and apparently nearly had a heart attack getting the gear to the room....

No, it wasn't me!

[TONYTIGER]

All's well that ends well. I think I'd still issue a new contract stating the change of venue and the agreed additional fee.

Really not that bothered it,s not such a jungle down here in rural Dorset and the client has been using me for over 20 years and i trust them,in fact i have never had a payment issue in over 40 years may it stay this way:o