CRAZY K
30-08-2010, 08:51 PM
As you know I have a love hate relationship with e bay.
Love it because you can access odd items==hate the admin:eek:
Those of you who are in to ebay might find this of interest==although as usual it was of no help at all really.
Anyone ever had this problem ?
See the record of the electronic conversation below---in particular items in red
:bang: :bang: :bang: :bang:
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Initial Question/Comment: UK ATO
20:53:10 System
Welcome to eBay Account Security Live Help. A representative will be available to address your issue shortly.
20:54:05 System
Thank you for waiting. Please make sure you change your email password so we can restore your account to you quickly.
20:54:35 System
We're sorry for the delay. Have you taken our account security tutorial? It has a lot of information about how to protect yourself from spoof emails and keep your account safe. http://pages.ebay.co.uk/help/tutorial/accountprotection/js_tutorial.html
20:55:35 System
We appreciate your patience. Please continue to hold and the next available representative will be with you as soon as possible.
20:56:35 System
We're sorry for the wait - at the moment we have more contacts than usual. Please be assured that we are anxious to assist you with your query; one of our representatives will be with you shortly.
20:58:06 System
We apologise again for keeping you waiting. Please continue to hold as your issue is important to us and one of our representatives will become available to help you soon.
21:04:21 System
Derek G. has joined this session!
21:04:21 System
Connected with Derek G.
21:04:31 Derek G.
Hello and thank you for contacting eBay Account Security Live Help, my name is Derek G. How may I help you today, Alan?
21:05:08 alans0701
Hi there my account seems to be in problems just tried to buy something and the sale was blocked.
21:05:42 alans0701
any ideas please
21:07:06 Derek G.
Just to clarify, your issue is about buying an item and the sale was blocked. Is this correct?
21:08:09 alans0701
yes it was an American flag which was put up as a special buy item because I wanted the insurance cover can give the reference if it helps
21:08:22 Derek G.
I see. Aside from this, do you have other concerns that I can assist you with?
21:10:15 alans0701
no thats it -- am i being blocked from buying on ebay---i have never failed to pay and have a 100per cent feedback record on buying == whats the problem with my account please
21:10:57 Derek G.
Okay. Right now, I do not see any issues with your account. What error message did you receive when you bid on items?
21:13:42 Derek G.
Are you still with me?
21:16:42 Derek G.
I'm sorry, I'll need to end this chat in one minute if no response is received.
21:17:07 alans0701
Sorry about delay just checked but the item has now been bought by my sons e bay account basically the message said i was unable to buy and referred me to a section on your site that talked about reasons why i might be blocked including bad payer, no pay pal account etc all of which are not relevant the Seller is equally confused and has no idea why ebay are blocking my purchase i am in fact a previous good customer of the seller
21:17:58 Derek G.
I see. The seller might have blocked you on bidding his items.
21:18:53 alans0701
no i just said he has no reason to block me im a good existing customer
21:20:13 Derek G.
I see. I do not see any issues or blocked on your account.
21:22:08 alans0701
ok better leave things---it sounds as though my account is clear===maybe because it was a special item it caused a problem although my son had no problem at all buying it on his ebay account which is extremely confusing thank you for your help
21:22:28 Derek G.
You're welcome. Thank you for choosing eBay, have a nice day! Bye!
Love it because you can access odd items==hate the admin:eek:
Those of you who are in to ebay might find this of interest==although as usual it was of no help at all really.
Anyone ever had this problem ?
See the record of the electronic conversation below---in particular items in red
:bang: :bang: :bang: :bang:
--------------------------------------------------------------
Initial Question/Comment: UK ATO
20:53:10 System
Welcome to eBay Account Security Live Help. A representative will be available to address your issue shortly.
20:54:05 System
Thank you for waiting. Please make sure you change your email password so we can restore your account to you quickly.
20:54:35 System
We're sorry for the delay. Have you taken our account security tutorial? It has a lot of information about how to protect yourself from spoof emails and keep your account safe. http://pages.ebay.co.uk/help/tutorial/accountprotection/js_tutorial.html
20:55:35 System
We appreciate your patience. Please continue to hold and the next available representative will be with you as soon as possible.
20:56:35 System
We're sorry for the wait - at the moment we have more contacts than usual. Please be assured that we are anxious to assist you with your query; one of our representatives will be with you shortly.
20:58:06 System
We apologise again for keeping you waiting. Please continue to hold as your issue is important to us and one of our representatives will become available to help you soon.
21:04:21 System
Derek G. has joined this session!
21:04:21 System
Connected with Derek G.
21:04:31 Derek G.
Hello and thank you for contacting eBay Account Security Live Help, my name is Derek G. How may I help you today, Alan?
21:05:08 alans0701
Hi there my account seems to be in problems just tried to buy something and the sale was blocked.
21:05:42 alans0701
any ideas please
21:07:06 Derek G.
Just to clarify, your issue is about buying an item and the sale was blocked. Is this correct?
21:08:09 alans0701
yes it was an American flag which was put up as a special buy item because I wanted the insurance cover can give the reference if it helps
21:08:22 Derek G.
I see. Aside from this, do you have other concerns that I can assist you with?
21:10:15 alans0701
no thats it -- am i being blocked from buying on ebay---i have never failed to pay and have a 100per cent feedback record on buying == whats the problem with my account please
21:10:57 Derek G.
Okay. Right now, I do not see any issues with your account. What error message did you receive when you bid on items?
21:13:42 Derek G.
Are you still with me?
21:16:42 Derek G.
I'm sorry, I'll need to end this chat in one minute if no response is received.
21:17:07 alans0701
Sorry about delay just checked but the item has now been bought by my sons e bay account basically the message said i was unable to buy and referred me to a section on your site that talked about reasons why i might be blocked including bad payer, no pay pal account etc all of which are not relevant the Seller is equally confused and has no idea why ebay are blocking my purchase i am in fact a previous good customer of the seller
21:17:58 Derek G.
I see. The seller might have blocked you on bidding his items.
21:18:53 alans0701
no i just said he has no reason to block me im a good existing customer
21:20:13 Derek G.
I see. I do not see any issues or blocked on your account.
21:22:08 alans0701
ok better leave things---it sounds as though my account is clear===maybe because it was a special item it caused a problem although my son had no problem at all buying it on his ebay account which is extremely confusing thank you for your help
21:22:28 Derek G.
You're welcome. Thank you for choosing eBay, have a nice day! Bye!