DJ Intelligence

[welby]

The more and more I use DJintelligence the more I get frustrated by it.

It does not offer any customer billing information.

They can make payments, but can't see balances/payments etc on line.

Does anyone have this issue and if so how do you deal with it?

I thought about bolting on a billiling package but that then makes it a two stage process.

DJI want's you to purchase ewebadmin ...even more money!!! just to add on the missing features!!!

[Alex]

DJEP all the way for me....

It does everything DJI and webmin does... in one :D

[Jason]

This was the deciding factor against DJi for me.
When I found that DJEP had more tools to aid the business side of things, I took out a trial and then purchased a 1 year subscription.

I'm unsure if DJEP will automatically show client payments (I'm on the basic package, and have to manually add payments. Not a problem IMO as I prefer to manually acknowledge each payment anyway)

Some people prefer the client side of the DJi, and it may be worth comparing the two from a clients perspective.

[welby]

DJEP all the way for me....

It does everything DJI and webmin does... in one :D

Now Alex you would say that.....

Are you still offering a 3 month trial on DJEP and is it easy to switch from one system to another to convert over exisiting clients in DJI?

I have a while left on DJI until it expires and I don't want to take the hit financially right away.

I knew this would be the answer, but I am still intrested to hear if peeps are using billing software online?

Thanks for the replies

[ianforest]

Happy DJEP user here, almost 3 years now...very pleased with it although I don't use the billing side of it, the payment tracker amongst other features are worth their weight in gold.

I believe there is a DJ(unin)intelligence importer of some description available although i've never had to use it.

I would like DJEP to mature into the online billing sector by interfacing with companies like protx for example, that would be so perfect.

[Rowleys]

@welby

I coded my own system. That my clients use for the bookings and make payment in paypal.

I can help you code one. So it does everything you want it to so.

[Jason]

@welby

I coded my own system. That my clients use for the bookings and make payment in paypal.

I can help you code one. So it does everything you want it to so.

I considered coding my own - I code PHP4, PHP5, ASP.NET and others...
But... for ~£100 per year (and tax deductible), I decided my time was worth more. I daresay even a basic system would take much more than 4hrs (charging £25/hr).
Fine if you're actually advertising this as a service (aka going into competition with DJEP/DJi).

If you don't consider your time valuable, then of course coding your own is possible and its nice to have 100% control, and also leave the security of my clients data to a business that has the infrastructure in place - self-hosting of this type of thing could lead to lost information (how many DJ's back-up their site+database daily? not many, I will be very sure!).

[Rowleys]

I do no what your saying. I'm not going into competition with them as it just code no design what i have done just goes on to my site.

I like to look at my site and say i did all the work on that.

But you could get a fully coded system for like £40 thats.

Backups are done from the hosting compony you are with. The one im with has backup and a shadow backup so it take to backups of your site every day.

But i do back mine up every week it just a click and download in the cpanel

[welby]

I do no what your saying. I'm not going into competition with them as it just code no design what i have done just goes on to my site.

I like to look at my site and say i did all the work on that.

But you could get a fully coded system for like £40 thats.

Backups are done from the hosting compony you are with. The one im with has backup and a shadow backup so it take to backups of your site every day.

But i do back mine up every week it just a click and download in the cpanel

Rowley,

I admire your effort and looked at your site.

It would seem you would need a certain element of manual time to keep your system upto-date and to be honest I had already done this type of "booking system".

I found I spent a lot of time moving data from one area to another to keep up-to-date and to keep the customer informed.

I am trying to get away from all this manual intervention, hence I opted for DJI, but sadly as more and more I use DJI, my expectations are getting higher and higher.

My customers like the fact that can now geta quote/book/choose songs online. The only thing that lacks in DJI is any form of financial reporting back to the customer.

I don't like the fact that DJI are trying to get you to sign up for another piece of software to complete the jigsaw.

With hindsight I should have opted for DJEP.

You live and learn.

P.S. - Oh By the way - another sting in the tale - there is no convertor for DJI into DJEP as DJI use forms and it does not have a database to hold records! Oh slap me why don't you!

[DJEP Troy]

Welby:

Send me an email at [email protected] with your (trial) account number. I'll take a look and see what I can do for you.

[scotty]

DJEP user here and ive used DJi for the record DJEP is much better. I hope DJEP continue pushing the development with the great product they have.

[welby]

Right all sorted...thanks to Alex and Troy.

Uploading and configuring my data as we speak.

A BIG thank you!

[simonp]

I trialed DJEP and never really got going with it because I didn't give it any time to be honest. I then went on a SEDA seminar and Ian Forest sold it me. When I say sold I mean his presentation was that good I 're-visited' DJEP.

I emailed stephen at DJEP and got another trial and any numpty questions I had were answered brilliantly and promptly. I took out a year subscription after the trial ended.

I still don't use all the features but get out of it what I want and am more than happy with it. I will start using more of the features when I get more time to initially set things up, which reminds me I have to update the calender as it needs a serious update at the moment!