Balance payment is late

[Andy Collins]

I have a wedding coming up in a couple of weeks time and I stipulate that all balance payments must be made within 28 days prior to event date.

I was supposed to meet the client at the venue for a quick check and discussion about moodlighting, I was there but the client didnt turn up - so when I called him he said he had the kids / lost the keys etc.

OK these things happen. He also said that he would pay the remaining balance that evening. But he didn't.

I have taken a £100 deposit but what do I do now? I have already sent him a paper invoice, google checkout invoice and called him to remind him of the impending payment.

I've never had this happen before and need some guidance on where to go from here.

Help!!!

[DeckstarDeluxe]

I don't like the whole not turning up to the meeting and not even informing you beforehand.

Depending on how well worded your contract is, if you know its watertight and the full balance is due I wouldn't be that worried.

[chrisj]

Hi Andy, this has happened to me and I emailed the client saying as the payment had not been made, within the stipulated time as mentioned in the contract, unless I received it within 48 hrs of the email I would consider the contract void and I would not turn up.
Within 2 hours I received an email saying the balance would be paid by cheque and was in the post. It cleared within 5 days so everything went ahead as agreed. If it had not cleard I would not have turned up at the wedding.
We have to make a stand somewhere otherwise some clients will try anything.

[Corabar Entertainment]

Just to say, I hope your contract isn't worded the same way as your opening post is....
....all balance payments must be made within 28 days prior to event date.... because if it is, then they're not late. That statement just says that they must pay at some point during the 28 days prior to the date (ie it could even be the day before and still not be in breach).

Assuming the contract is correctly worded, do you also have provision in there for interest on late payment? What's the penalty rate?

[Andy Collins]

Just to say, I hope your contract isn't worded the same way as your opening post is....... because if it is, then they're not late. That statement just says that they must pay at some point during the 28 days prior to the date (ie it could even be the day before and still not be in breach).

Assuming the contract is correctly worded, do you also have provision in there for interest on late payment? What's the penalty rate?

yeah, sorry my bad gramour :(

It does state a pay by date on the contract. Which has passed now.

The penalty rate is if its cancelled within 30 days of event date then full payment is due

[yourdj]

They may not have the money. I would call them and let them know nicely that you do not accept payment on the night and its overdue. Also let them know that its in the contract. Make it easy for them as well. I would visit them and have the meeting at theirs and get cash, just to make sure.

I actually had a client cancel a tbc booking as they did not want to pay one month in advance. If they are worried about me ripping them off then I do not want the business. I even offered to leave it until a week before, but have not heard back. I should have said well i am worried about you not paying me on the day as I do not trust you either. :D

Business is business and the most important thing is sorting the finance in the most efficient manner.

[NKR]

Hmmm interesting one this. I wouldn't pay a tradesman before he had done a job and they are generally in for more than a few hundred quid.

Deposit prior and payment once we have set up. That point when we have set up is the I am here and ready so we can now trust each other point for me. I didn't pay my own wedding entertainment until the day and that was a fair wedge.

[yourdj]

Hmmm interesting one this. I wouldn't pay a tradesman before he had done a job and they are generally in for more than a few hundred quid.

Deposit prior and payment once we have set up. That point when we have set up is the I am here and ready so we can now trust each other point for me. I didn't pay my own wedding entertainment until the day and that was a fair wedge.

Its a different environment doing some building and djing at a wedding I would say?
I do understand what you mean though as there is still room for possibly not turning up (force majeur) or ballsing up the gig.
In which case the client will have to go through considerable effort to reclaim the money.

I hate having to ask a client for money on their wedding day. What's worse is them having too carry it on them and to have me groveling at them as they have just finished their speeches before first dance as they may have forgotten.

I have only been challenged once over this and that was last week as "her family" suggested that it was not right.
It was for a senior function. Never heard back from her :confused:

Its accepted practice for all 100 weddings I did last year and every corporate event I have ever done.
Infact most clients instist on paying off the balance before the event to get it out the way. Maybe thats my market however :D
Sometimes its the other way round however and some venues pay me after which makes me nervous :eek:

http://3.bp.blogspot.com/-cBC8KP4k_hE/TcjE43LTbmI/AAAAAAAADsE/YK5YUmSubPk/s1600/Grovel_answer_1_xlarge.jpg

[Corabar Entertainment]

As Toby suggests, I've found that many people appreciate not having to remember / worry / carry around a wad of cash on the day.

Plus, don't forget that if people have paid by card, they have more protection.

[yourdj]

As Toby suggests, I've found that many people appreciate not having to remember / worry / carry around a wad of cash on the day.

Plus, don't forget that if people have paid by card, they have more protection.

Or paypal for that matter :confused:

Not many people ever ask me for a receipt if they pay cash.
Maybe its because I look so honest :)

[hammy]

Deposit to secure booking then cash on the night is fine by me, If cash on the night I always issue a receipt via djep

[DeckstarDeluxe]

As Toby suggests, I've found that many people appreciate not having to remember / worry / carry around a wad of cash on the day.

Plus, don't forget that if people have paid by card, they have more protection.

Indeed, I've got a few couples who have booked the dancefloors and or uplighting plus me so why on earth would they want to carry that much cash around with them for most of the day?

[yourdj]

Indeed, I've got a few couples who have booked the dancefloors and or uplighting plus me so why on earth would they want to carry that much cash around with them for most of the day?

So you agree with me then too :p
I do not have administrators agreeing with me twice in one post that often :banana:

I am getting somewhere. It was this time last year I was in the sinbin for months on end. :D

All i need now is shaun, darren, steve, the bloke with the old sword etc. to do the same and i will be made up.

[DeckstarDeluxe]

So you agree with me then too :p
I do not have administrators agreeing with me twice in one post that often :banana:

I am getting somewhere. It was this time last year I was in the sinbin for months on end. :D

all i need now is shaun, darren, steve, the bloke with the old sword etc. to do the same and i will be made up.

Shut up Toby :P

[Corabar Entertainment]

:rofl:

[NKR]

If people want to pay beforehand they can. I just don't insist on it at all.

[Andy Collins]

a quick update! I've been paid :)

I always insist on payment 28 days in advance. My clients either trust me or they don't. If they don't then they are not the type of clients that I am marketing to.

My address phone numbers are listed and plain to see, and I have no objection to my clients coming around for a chat.

My fee is more than the average cashpoint will allow the client to withdraw, so to avoid unnessary emabrrisment having to "chase" the right person who has the money on the wedding day, all monies owed are paid in advance.

In the past 15 months that I've been using this method, only 1 person has objected insisting that they would pay no deposit and all money would be paid at the END of the night. I politely suggested that thay find another mug ooops I mean DJ :)