Help with FAQs

[Corabar Entertainment]

I want to re-vamp and do a fairly comprehensive FAQs sheet, so I thought I'd ask everyone for suggestions for the questions that I should include answers to (just so that I don't miss any).

Please list your suggestions below.

:thanks:

[Booche]

Below i think are a few obvious ones which i tend to get asked so therefore i use on my site :)

Can I choose my favourite songs to be played?

Can you play for a mixture of ages?

Do you perform in marquees?

How do I book & pay?

How long does the disco take to set up?

How much does it cost?

[Corabar Entertainment]

Thanks for starting the ball rolling, Dave :thumbsup: (Obvious / not so obvious, doesn't matter.... just trying to get a definitive list to cover everything here.... it might be a useful exercise for all of us to have this to refer to :) )

[STEVE HANLEY]

Will look at this thread with interest as this is something I definitely need to sort

[Dynamic Entertainment]

I actually need to look at my answers lol...but ive listed the questions below. :)

General Questions
How much do you charge?
Do you confirm all your bookings in writing?
How can I be sure you won’t let me down?
What will you wear to my function?
Have you got Public Liability Insurance (PLI)?
Is your equipment electrical tested for safety?
Do you undertake Risk Assessments before you set-up or install any equipment?
How far in advance do I need to book?
How do I make payments?


Specific Mobile Disco Questions
How long do you need to set up?
Does it make a difference if my event is upstairs?
What kind of music do you play?
Will you play requests?
Can you play something for everyone?
Will you play “cheesy” songs such as “Agadoo”?
Will the music be too loud for our guests to talk?
Do you just do Weddings?



Specific Mood Lighting Questions
What do your lights look like?
Are they in good condition?
How many will I need?
How much power do your lights use?
Are your lights child friendly?
Can they be used in a marquee?
What colours can I have?
How long does it take to set up and pack down?
Do they make any noise?
Do they take up much room?
How bright will they be?
Can I have more than one colour at the same time?
If I change my mind, can I change the colour?
Is there a minimum amount of lights I have to hire?
Is there a maximum amount of lights available?

[leelive]

I just collected all the actual FAQs that I had answered from customers and posted them on my website.
Here are some that have not already been mentioned above:
Q. How far can you travel to perform at an event?
Q. Can we come and see you perform?
Q. Can we see a list of songs your normally play?
Q. Do you have Back-up Equipment?
Q. Can you play World Music?
Q. Our friends are professional singers. Can they sing at the event too?
Lee

[Corabar Entertainment]

Many are duplicates to what's already posted, but here's what I've currently got.

How long do you need to set up the equipment, and how long to dismantle it at the end of the night?
How much room do you need for the equipment?
Does your quote include lighting?
We are having a meal earlier in the day in the same room as the disco is taking place in the evening: Can you set up before we arrive and do you charge extra for this service?
If you set up earlier in the day, can we use your equipment to play background music during our meal?
Can we use your microphone for our speeches?
What are your power requirements?
Our venue has a sound limiter, will this be a problem?
Can we see the DJ in action?
Do you provide any other services?
What is Portable Appliance Testing (PAT)?
What is Public Liability Insurance (PLI)?
Do you hold Public Liability Insurance (PLI) and is your equipment Portable Appliance Tested (PAT)
How and when do we pay you?


Anyone else care to post up their FAQs, and I'll try and compile it into a comprehensive list. :)

[Booche]

Just took a call and when quoted i got the useual:-

"Oh well SID can do it cheaper how come your more expensive"

Now im not sure thats one for the website FAQ's unless you can reword it ;)

[leelive]

Just took a call and when quoted i got the useual:-

"Oh well SID can do it cheaper how come your more expensive"

Now im not sure thats one for the website FAQ's unless you can reword it ;)

How about:
Q. Why am I paying extra for an experienced and reliable DJ with an ultra-modern sound and light system?