ultra mixrt support

[Daryll]

Now that's what I call service.
I had a small problem with the software , it would not export a playlist to m3u or csv.
After a few emails , the guys told me to download team viewer , a remote access tool , amazing , the tech guys were in the registry , tweaking this and that , watching the mouse move across the screen was a little weird at first , bur we have a result.....:D .
Very good service..

Daryll

[djtrev]

Yes Daryll I have had occasion to use Team Viewer twice.It certainly got me out of a hole.
The first was a friend who accessed my PC from Portugal and last week Tom from Numark used it to help me with a problem I had with my Total Control

[Daryll]

Agree ,useful bit of kit.
My problem was solved , every time ultra mixer is started , it generates a group with the format...08/02-12-16-35 ( month, day , year, time) , all you do is right clock on a date/group , and select save , a box appears with the choice or saving as m3u of csv , in my case there was no option , the bug was easy when you know what to look for , in windows the "/" symbol is not allowed in a file name , so windows ignores it and will not give the option to save , this applies to the mac and Linux version as well.
The guys at ultramixer are writing a patch to correct this , and will send me the patch , if all is well , it will be part of the next release.
To me it shows the guys at Ultramixer do care about their customers , :thumbs_up: .

Daryll