How do you deal with clients that aren't very communicative?

[Jim - Scotland's Party DJ]

And by that I mean their wedding is in a few days and despite numerous attempts to organise a meeting, several phone calls, texts and e-mails asking for clarification they haven't even managed to let you know what they'd like for a first dance or songs they'd like.

I'm dealing with it right now which is strange as she was super psyched to book me. "this is the first time I've felt excited about getting a supplier booked" were her exact words but now it seems impossible to get anything solid from her.

We've drawn the conclusion that a meeting isn't going to happen at this point. She answers the phone and responds to e-mails and texts but with nothing of any significance or detail.

It's always "I'm just heading out, I'll get back to you later tonight" "We're getting our song choices together tonight, will e-mail you in the morning." "I can't really talk just now, I'll call you back."

I'm half expecting a huge list being sent on Friday night with some super left field ideas for tunes, the formal dances etc...

I have a clause written into my t's and c's that I require a minimum of 2 weeks notice for any specific request incase I need to source it offline but I don't want t go down the route of "well it's here in black and white what the deal is with requests and you left it too late." if she asks for a first dance I don't have or is disappointed with the song choices on the night.

I've genuinely tried everything I think I can without going overboard and being a pain in the arse to her.

Wondering what your thoughts are or how you would approach this.

[Jim - Scotland's Party DJ]

And as the powers of positive thinking would have it, she actually did phone back this time and choonage is just about sorted. :beer1:

[ultrasound disco]

And as the powers of positive thinking would have it, she actually did phone back this time and choonage is just about sorted. :beer1:
Nae borrah bigman! :beer1::beer1::beer1:

[BeerFunk]

I was going to say that yes, I've had couples who really didn't seem at all concerned about the music or even their first dance until a few days before the wedding.

In fact, I had one couple (at the Orocco Pier, South Queensferry I think it was), who had Adele down as the first dance and when I met them at the venue, just 10 minutes before we were kicking off, they changed their mind about the song choice! "Na, actually we want something a bit more dancey.. what have you got?" :eek:

In the end we went with something by Michael Buble, after the bride listened to it on my headphones :o

[yourdj]

I have a clause written into my t's and c's that I require a minimum of 2 weeks notice for any specific request incase I need to source it offline but I don't want t go down the route of "well it's here in black and white what the deal is with requests and you left it too late."

I might add that now. good idea as I have had a few people like that this year.
Sooner or later i will get one the day before when i have an all day wedding or something and not have time to sort it.

[Jim - Scotland's Party DJ]

I might add that now. good idea as I have had a few people like that this year.
Sooner or later i will get one the day before when i have an all day wedding or something and not have time to sort it.

I'd get right on that as more and more couples I notice are determined not to have a token first dance song and are going for a lot of stuff you might not have specifically.

This one is a prime example - she's given me 2 songs she's considering: 1 I didn't have and the other I'd never even heard of. If she'd thrown them at me on the night she'd have been left disappointed.