Shakermaker Promotions
29-06-2016, 10:35 AM
Hi all,
Just thought I'd put this one out there....
The whole customer meeting thing - I try to cover everything during the hour I have with them regarding their function and one of the things I mention towards the end of the meeting (rightly or wrongly?) is the fact that week in, week out I / We / Us lot...go into the unknown really.
Usually whenever you go to a club or bar where there is music and alcohol there will be door staff. In our situations there aren't door staff 99.999% of the time and therefore we are on our own. We don't know what the guests are like once they've had a few sherberts inside them.
I guess if you kept thinking about it all the time you'd be a nervous wreck wondering what could happen. I don't tend to worry at all and I always ask for the Best Man's name or someone else who I can not only co-ordinate with (first dance is running late, let the DJ know type of thing) but also use them as a 'go to' should I need them to have a word with someone etc...
9 times out of 10 the staff in a hotel will disappear once they've done their bit (in my experience anyway).
I've heard of lots of horror stories over the years and I have read somewhere on one of the forums a few years ago (possibly this one?) where things have got nasty at weddings for one reason or another. The DJ has feared for his safety and things have gone boobies up!
Hence the title of this thread - When I explain this during the meetings (not the horror stories I might add), the customers will always say "Oh, none of our guests are like that...." and they are usually right.....HOWEVER I have had a couple of instances over the years (they are VERY rare) where I have had to use that 'go to' because if I hadn't, things may have escalated....
Have you ever had any examples where someone has pushed it, taken things a bit far etc?
What did you do about it?
As I said, I don't tend to get any problems but I have had a couple of instances which I'll mention below. I am not 6ft 7in and built like a brick outhouse. I can look after myself but should you really have to go into work as we do ready and prepared for any trouble?
The first example was a wedding a few years ago at a lovely venue for a really nice couple who'd travelled down from London with their guests for an 'Alternative' wedding.
(Don't worry, I'll cut it short).... Everything was going really well during the evening. Guests were loving it and all into it........apart from one guy. First of all he came over with a half full (or half empty?) pint of lager. He leant over the decks so I did the usual and asked him to come round to the side. He gave me a dirty look and when I leant over to ask him what he was after he said "What's with the attitude?".... I was confused, told him there was no attitude and asked him again what he was after.... He shouted at me and swore saying "You haven't :Censored:played YMCA yet....sort it out!" - I told him I didn't appreciate being sworn at and then showed him my DJ sheet which said clearly "No Cheese".... He stormed off ranting and raving.
About 10 minutes later he came over again and once again shouted at me. The Groom was stood up against the wall nearby as he was knackered and hot and sweaty from dancing to almost every song. He asked if I was ok and I nodded and told him not to worry about me. The YMCA guy was in my face quite a lot as the dance floor was packed out. I remember that he had a pint glass in his hand that was nearly empty and Reef - Place Your Hands was blaring out to a packed dance floor. He went and barged his way into the middle of it and started singing "Y M C A" really loudly. He looked like a proper idiot and he raised his hands in the air and the remains of his beer splattered over people. Nobody was impressed. I saw the Groom leg it on the dance floor and grab him by the neck and 'escort' him towards the exit doors with some others. He wasn't allowed back in the venue. The bloke was an idiot but it got me thinking afterwards how easily he could have (a) ruined the equipment with his beer and (b) ruined me with the glass..... quite worrying.
The second example (and thankfully there aren't any others that I can recall) was again at another wedding.
Again the Groom and some others had to kick someone out because of their actions. On this occasion the guy was the Groom's best friend and best man!!!
He was absolutely bladdered and found it hilarious trying to use the speaker stands with my (new at the time) Mackies on top as poles to pole dance. I remember looking up and seeing the one nearest me heading towards the floor. It was a guy who was dancing that grabbed it and saved it from being ruined. I thanked him as the drunk guy stood there laughing in my face. He also swore at me and as soon as I was back behind the decks he was back doing it again. If I remember rightly he was a fireman like the Groom.... I actually joked afterwards to the Groom as the guy was outside the venue on the floor covered in his own sick that how would he like it if I kept sliding up and down his pole and then did a massive OOPS! that sounds very dodgy!
Again, the bloke was chucked out as he simply couldn't be trusted. That was after he'd tried to get at me for some reason?
On both the occasions above the customers couldn't apologise enough.
When they say "None of our guests are like that...." I think "I hope not but do you really know your guests that well?"
So, over to you.... epic over!
Just thought I'd put this one out there....
The whole customer meeting thing - I try to cover everything during the hour I have with them regarding their function and one of the things I mention towards the end of the meeting (rightly or wrongly?) is the fact that week in, week out I / We / Us lot...go into the unknown really.
Usually whenever you go to a club or bar where there is music and alcohol there will be door staff. In our situations there aren't door staff 99.999% of the time and therefore we are on our own. We don't know what the guests are like once they've had a few sherberts inside them.
I guess if you kept thinking about it all the time you'd be a nervous wreck wondering what could happen. I don't tend to worry at all and I always ask for the Best Man's name or someone else who I can not only co-ordinate with (first dance is running late, let the DJ know type of thing) but also use them as a 'go to' should I need them to have a word with someone etc...
9 times out of 10 the staff in a hotel will disappear once they've done their bit (in my experience anyway).
I've heard of lots of horror stories over the years and I have read somewhere on one of the forums a few years ago (possibly this one?) where things have got nasty at weddings for one reason or another. The DJ has feared for his safety and things have gone boobies up!
Hence the title of this thread - When I explain this during the meetings (not the horror stories I might add), the customers will always say "Oh, none of our guests are like that...." and they are usually right.....HOWEVER I have had a couple of instances over the years (they are VERY rare) where I have had to use that 'go to' because if I hadn't, things may have escalated....
Have you ever had any examples where someone has pushed it, taken things a bit far etc?
What did you do about it?
As I said, I don't tend to get any problems but I have had a couple of instances which I'll mention below. I am not 6ft 7in and built like a brick outhouse. I can look after myself but should you really have to go into work as we do ready and prepared for any trouble?
The first example was a wedding a few years ago at a lovely venue for a really nice couple who'd travelled down from London with their guests for an 'Alternative' wedding.
(Don't worry, I'll cut it short).... Everything was going really well during the evening. Guests were loving it and all into it........apart from one guy. First of all he came over with a half full (or half empty?) pint of lager. He leant over the decks so I did the usual and asked him to come round to the side. He gave me a dirty look and when I leant over to ask him what he was after he said "What's with the attitude?".... I was confused, told him there was no attitude and asked him again what he was after.... He shouted at me and swore saying "You haven't :Censored:played YMCA yet....sort it out!" - I told him I didn't appreciate being sworn at and then showed him my DJ sheet which said clearly "No Cheese".... He stormed off ranting and raving.
About 10 minutes later he came over again and once again shouted at me. The Groom was stood up against the wall nearby as he was knackered and hot and sweaty from dancing to almost every song. He asked if I was ok and I nodded and told him not to worry about me. The YMCA guy was in my face quite a lot as the dance floor was packed out. I remember that he had a pint glass in his hand that was nearly empty and Reef - Place Your Hands was blaring out to a packed dance floor. He went and barged his way into the middle of it and started singing "Y M C A" really loudly. He looked like a proper idiot and he raised his hands in the air and the remains of his beer splattered over people. Nobody was impressed. I saw the Groom leg it on the dance floor and grab him by the neck and 'escort' him towards the exit doors with some others. He wasn't allowed back in the venue. The bloke was an idiot but it got me thinking afterwards how easily he could have (a) ruined the equipment with his beer and (b) ruined me with the glass..... quite worrying.
The second example (and thankfully there aren't any others that I can recall) was again at another wedding.
Again the Groom and some others had to kick someone out because of their actions. On this occasion the guy was the Groom's best friend and best man!!!
He was absolutely bladdered and found it hilarious trying to use the speaker stands with my (new at the time) Mackies on top as poles to pole dance. I remember looking up and seeing the one nearest me heading towards the floor. It was a guy who was dancing that grabbed it and saved it from being ruined. I thanked him as the drunk guy stood there laughing in my face. He also swore at me and as soon as I was back behind the decks he was back doing it again. If I remember rightly he was a fireman like the Groom.... I actually joked afterwards to the Groom as the guy was outside the venue on the floor covered in his own sick that how would he like it if I kept sliding up and down his pole and then did a massive OOPS! that sounds very dodgy!
Again, the bloke was chucked out as he simply couldn't be trusted. That was after he'd tried to get at me for some reason?
On both the occasions above the customers couldn't apologise enough.
When they say "None of our guests are like that...." I think "I hope not but do you really know your guests that well?"
So, over to you.... epic over!