Opps, been stuffed

[funkymike]

Hi guys

I bought some mackie 350 off ebay, paid by paypal, got them today (delivered free:D ) anyways, plugged them in and only one works the other speakers on line in does nothing and hums with a bit of sound when the mic input is pressed in, checked the leads and they are fine and they work the other speaker, so needless to say iam a bit ......off:( .

Now as i bought through ebay and paypal I guess theres a certain amount of protection but this will take time to sort out. My thoery is, that the seller will say " they worked fine when they left here mate". So where do I stand with all this??


any advice will be much appricaiated

cheers

Mike

[PropellerHeadCase]

To be honest, it sounds like it'll just be a loose wire in the cabinet, it shouldn't cost much to solder it back and you'll likely never have a problem again.

Getting it soldered yourself will likely be easier and less stressful than pursuing the seller.

If it's more than just a stray wire you'll have some ammo when going back to the seller.

[Ricesnaps]

Have been down this route before with ebay purchases.

You're correct, it does take a little while, but this is exactly why you should always use Paypal.

Firstly, contact the seller - did they have a returns policy on the auction? If so, that's your first point. Then check the wording on the auction. Is there any way in which the seller could have falsely described the speakers. For example, does the auction make out that there is nothing wrong, that they both work? Is there any disclaimer about item being damaged through the post? If not and the auction described them as working fine, see what the seller says. You might be lucky and get some response there.

Otherwise, don't be put off by Paypal disputes - even if you decide to get the speaker repaired, you are entitled to compensation and at least the cost of repairs back. The process is fairly simple, but will take mabe a month to a month and a half, but I have had my money back a couple of times.

Good luck

[Thames Valley Discos]

file a dispute, why let scum get away with it!

[Dragonfly]

absolutely any half good seller would at least agree a refund or the cost of repair...... personally never agree to post electical goods on ebay ...... collection only and i have whatever it is set up and running when they pick it up.

[BeerFunk]

Contact the seller before all of the above! :rolleyes:

[Shakermaker Promotions]

I wouldn't call them scum just yet as they MAY be totally innocent and it could well have been knocked in shipping etc.
I won't say the name of the courier company but I sold a synthesizer on Ebay a couple of years ago and it was in pristine condition (honest gov') when it left my house but when it got to the other end, it wasn't. Some of these couriers don't give a stuff whether items they are delivering get knocked about. I did a temping job as a courier for a different company years ago and I saw the way they treat the goods so it wouldn't surprise me.

Needless to say, the buyer wasn't happy but he was a fairly decent bloke and I ended up (after 2 months) getting compensated so I sent the cheque straight to him so he could get the synth repaired, he was happy, I was happy etc...But I bet the courier firm weren't!

Saying all that though, the seller could be a real rip off merchant. As they say "you take your chances".

[paull]

I tend to collect high value purchases.

But totally agree with contacting the seller. This is a plus point with using e-bay. Good sellers like to guard their rating so contact them first

[Penfold42]

I've dealt with e-bayers and never had a problem with any of them. (perhaps i've been lucky)
They all seem O.K. - most just want to get rid of stuff they don't want....another man's rubbish is another man's gold...so to speak.
Don't mean to say you want rubbish!!!:p

As other people on this thread have mention there are a few out there 'that try it on' but try not to tar them all with the same brush.
Paypal is there to protect you as well as them and they know that - it's a rating thing's.
I've never had to go down the route of trying to get money back but you have that option although I know a few people that have done this, it takes a long time, at the end of the day when all you want is your gear...in working order and you can't.... :bang: it can be frustrating.

I tend to meet, phone, e-mail the person as soon as the deal is done - this gives you a bond to you and the person. I've always done this. I ring him / her and can usually tell by the conversation if the person is gen or not.
I've never trusted carrier as I also know what they do - belive me they will kick it in to get it in..(sorry if there are any carrier's reading) but rule of thumb is if you vaule it and can collect.....collect.

I know this is not helping you in what you think was a striaght sell but contact him / her first and try to sort it, they will or should try to make amends if that fails..........dish his / her rating, that will really make a sting.

Hope this helps.:)

[spin mobile disco]

I gave up meeting people from ebay after seeing this article in local paper
http://www.northamptontoday.co.uk/ViewArticle.aspx?ArticleID=2133127&SectionID=255

[Penfold42]

I gave up meeting people from ebay after seeing this article in local paper
http://www.northamptontoday.co.uk/ViewArticle.aspx?ArticleID=2133127&SectionID=255

Point taken.

But if you open up comms between you and seller you may or may not get a feel for what is going down.
If it sounds dodgy forget it canel Paypal.

[funkymike]

thankyou all for your words of wisdom, I have spoken to the chap i got the speakers from, and he was horrified that only one works, however he admited that their has been a problem before with the line input. ( he was selling them for his son) but was unaware of this before he put them on ebay. The ad says in good condition which was wrong then plus they do have a few dings on the speakers.

Anyway he has offered me 2 choices

1/ Just send them back for a refund
2/ get them fixed and he will refund the cost of the repair

First one is easy, but is it worth getting the speaker repaired and if so where? I have looked on the mackie web page and theres only one place in Essex that can repair but they dont answer there phone and you cant leave a message as their mailbox is full up (sounds all dodgy to me).

any advice again pleasey

cheers

mike

[Solitaire Events Ltd]

thankyou all for your words of wisdom, I have spoken to the chap i got the speakers from, and he was horrified that only one works, however he admited that their has been a problem before with the line input. ( he was selling them for his son) but was unaware of this before he put them on ebay. The ad says in good condition which was wrong then plus they do have a few dings on the speakers.

Anyway he has offered me 2 choices

1/ Just send them back for a refund
2/ get them fixed and he will refund the cost of the repair

First one is easy, but is it worth getting the speaker repaired and if so where? I have looked on the mackie web page and theres only one place in Essex that can repair but they dont answer there phone and you cant leave a message as their mailbox is full up (sounds all dodgy to me).

any advice again pleasey

cheers

mike

Mike I have a list of authorised Mackie repair centres if you require it.

There's one man who I would recommend above others too.

Let me know if you want the list.

[funkymike]

Mike I have a list of authorised Mackie repair centres if you require it.

There's one man who I would recommend above others too.

Let me know if you want the list.

Yes please, that would be great, thankyou

[Solitaire Events Ltd]

Yes please, that would be great, thankyou

I'll have a looky now for you.

[CRAZY K]

thankyou all for your words of wisdom, I have spoken to the chap i got the speakers from, and he was horrified that only one works, however he admited that their has been a problem before with the line input. ( he was selling them for his son) but was unaware of this before he put them on ebay. The ad says in good condition which was wrong then plus they do have a few dings on the speakers.

Anyway he has offered me 2 choices

1/ Just send them back for a refund
2/ get them fixed and he will refund the cost of the repair

First one is easy, but is it worth getting the speaker repaired and if so where? I have looked on the mackie web page and theres only one place in Essex that can repair but they dont answer there phone and you cant leave a message as their mailbox is full up (sounds all dodgy to me).

any advice again pleasey

cheers

mike

Unless they represent very good value I would start again and get your money back.

As the seller is not the previous user and owner--- who knows what else the son has been doing with this equipment that might cost you more money in the short term?

Spose you could get an opinion from the repairer anyway?

CRAZY K

[Steve 'B']

Autherisd Mackie repairer on 0208 979 0800 (surrey amps). Very nice guy. Done my 450's. Nothing wrong with them, just a service but a good man by all accounts.

[flatliners]

try and find someone who is good at fixing things i know a guy in the northeast that if you take anything to him to be fixed if he carnt fix it then its for the bin
or ask some of your local discos PEOPLE* always know someone




ADMIN NOTE!

*Text abbreviations AGAIN.

PLEASE READ YOUR POSTS BEFORE POSTING.

[Solitaire Events Ltd]

Autherisd Mackie repairer on 0208 979 0800 (surrey amps). Very nice guy. Done my 450's. Nothing wrong with them, just a service but a good man by all accounts.

That's the number I emailed to Mike. Stan Lawrence is the man you want to speak to.

[funkymike]

I spoke to surrey amps and yes a very very nice chap

Anyhows the chap I bought them off has said his mates mate can repair them, who's not a mackie expert, so we agreed he can have them back instead and I will get a refund:rolleyes:

Thanks anyway for all the advice, most apprciated, taught me one thing though, not to buy the srm 350 thought it soundrd only ok and wasnt loud enough, even for a small venue, so back to the drawing board on finding some good quality vocal speakers....any ideas?:D

Think i will stick to amp as well, too many power leads to run


cheers


Mike

[Solitaire Events Ltd]

Thanks anyway for all the advice, most apprciated, taught me one thing though, not to buy the srm 350 thought it soundrd only ok and wasnt loud enough, even for a small venue,

Err, but you only had one that worked, so how do you know they're not loud enough.

Should have bought the 450s if you want loud.

[funkymike]

Err, but you only had one that worked, so how do you know they're not loud enough.

Should have bought the 450s if you want loud.

I matched up the working one to my deltec gx12, apart more bass and louder to me there was no difference in quality. I wanted the srm 350 as they where small, the 450's are bigger than my deltecs so thought they where a bit pointless.


But i see your point:D

[Solitaire Events Ltd]

I matched up the working one to my deltec gx12, apart more bass and louder to me there was no difference in quality. I wanted the srm 350 as they where small, the 450's are bigger than my deltecs so thought they where a bit pointless.


But i see your point:D

OK, if you want small and very loud/top quality, then get a pair of EVSXA100s.

They are also powered and only 200w rms, but believe me they are as loud as the Mackie 450s as they are so efficient. They are also a lot lighter than the Mackies.

The downside? Very expensive. http://www.turnkey.co.uk/web/productAction.do;jsessionid=E56697CCF0AA937A3DAA87 82ADC8152D?dispatch=showProduct&SKU=EV-SXA100&context=WEB :eek:

[Vibrant Sounds]

taught me one thing though, not to buy the srm 350 thought it soundrd only ok and wasnt loud enough, even for a small venue, so back to the drawing board on finding some good quality vocal speakers....any ideas?:D


Well, each to their own, I have both the SRM350s and the SRM450s and to be honest, unless you have really jacked them up to the point that you need bigger cabinets anyway, the SRM350s are as good if not better than the SRM450s. As for loudness, for a 200watt RMS cabinet, you would soon go deaf standing in front of it for any length of time.

Although I have used them on their own for the odd Karaoke gig, I would not use them without a bass bin or active sub in a disco situation, as only having a 10" driver they are not really designed for that.

I love my SRM350s and if after reading Mikes comments anyone wants to get rid of a set (fully working) I would be interested.

I use the SRM350s with a DB Tech 41.15 sub (200w + 200w + 400w RMS) for gigs of up to about 150 people with no problems at all, and get a lot of comments about the quality of the sound. For bigger gigs I use the SRM450s with 2 DB Tech Opera 41.15 acoustically coupled under the deckstand (400w + 400w + 400w+ 400w RMS) and the sound is phenomenal and more than loud enough, if the room is long or has a weird shape (L or T) I will use a SRM350 or two to reinforce the sound.

Lest we forget, mobile discos in the 70s and early 80s rarely had 200w rms total for their PA system.

[Steve 'B']

OK, if you want small and very loud/top quality, then get a pair of EVSXA100s.

They are also powered and only 200w rms, but believe me they are as loud as the Mackie 450s as they are so efficient. They are also a lot lighter than the Mackies.

The downside? Very expensive. http://www.turnkey.co.uk/web/productAction.do;jsessionid=E56697CCF0AA937A3DAA87 82ADC8152D?dispatch=showProduct&SKU=EV-SXA100&context=WEB :eek:

How much is a new spine these days? Or a new disc for your back? If you can get them, do it. You cant buy health!!

[Penfold42]

I've dealt with e-bayers and never had a problem with any of them. (perhaps i've been lucky)
They all seem O.K. - most just want to get rid of stuff they don't want....another man's rubbish is another man's gold...so to speak.
Don't mean to say you want rubbish!!!:p

As other people on this thread have mention there are a few out there 'that try it on' but try not to tar them all with the same brush.
Paypal is there to protect you as well as them and they know that - it's a rating thing's.

I take back all i said.....:(
Just brought some boxes and CD's, items where advertised as 'mostly originals'...yeah right...:eek:

Out of 306 CD's 200 were copied
83 original singles (there good)
20 original albums
4 newspaper freebies
oh and one ballroom classics :eek:

Left feed back - 'Won't be doing that in a hurry'

I'll be doing a Damian Rice with the copies now - 'This is the leaning tower of :Censored:' :D