Very clever Rob and I thought you worked in a bank.
http://www.dailymail.co.uk/news/arti...t-charges.html
Note the phrase "The watchdog said the penalty charges must reflect the actual cost to the banks generated by an unauthorised overdraft, and not be used to boost profits."
Last edited by Solitaire Events Ltd; 22-07-2008 at 05:33 PM.
The problem is, how many OTHER businesses have charges which don't reflect their ACTUAL costs?
I just don't understand why banks have been singled out when so many other businesses do the same thing.
For example, how many current affairs programmes or news programmes have started campaigns to get people back their charges paid to a certain online auction site (which I understand takes around a BILLION pounds a year in charges)?
I had this happen to me last week too! They just transfered me the money in the end and I haven't had a charge from the bank yet. I think mine only charge if I represent the cheque, you get one bounce for free!
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Darren,
I'm not defending the banks....far from it.
The reason I left after 24 years was due to pay & conditions which became unacceptable to me, despite the bank making massive profits.
It's fashionable to knock the banks these days, but the point I'm making is that there are TWO sides to every coin.
A recent thread which many people agreed with suggested that we as DJs (as well as all other businesses) should charge for every aspect of our service...and even more so for the things that physically cost us money.
However, banks DON'T.....and that's a fact!
For example, if you remain in credit, all the basic banking services are free for personal customers, even though they cost the bank money & banks in other countries DO charge for many of these services.
Every cheque you pay into a personal account costs the bank around 50p to clear, but they don't charge customers anything for this...neither do they charge for providing cards, cheque books, paying in books, statements, cheque book covers, statement binders, cash withdrawals or deposits over the counter or through their cash machines or setting up / amending / paying standing orders & direct debits, making transfers...as well as many other services.
Out of interest, how many aspects of YOUR service to clients are there which physically cost you money but which you don't charge them for?
As for being charged £35 for a letter advising you've gone overdrawn or exceeded your overdraft limit, in all my time in the bank, when there were only small amounts involved (although very often a lot more than 1p), we would usually refund these charges.
However, in these days of online banking, telephone banking & banking through cash machines, it's easier than it's ever been to keep track of the transactions on your account...and therefore easier to avoid going overdrawn or exceeding your overdraft limit and incurring charges.
I have little sympathy for people who can't even manage or don't bother to keep a check on their account, and in my opinion they deserve to go overdrawn & end up getting charged.
Anyone who has problems keeping track of their account can also obtain a wallet register from the bank, which is a booklet where they can record details of transactions. Once again, there is no charge for these.
If the English banking system is as bad as many would have us believe, you have to wonder why it's still the envy of the world.
As I said, every coin has two sides.
Last edited by rob1963; 22-07-2008 at 11:15 PM.
[QUOTE] I'm a business customer with 6 accounts and I pay charges
And I'm a business customer who pays charges, but I also have personal accounts which don't cost me a penny.
[QUOTE] You don't think that giving the client cheque books etc will not encourage them to use the banks for loans and mortgages etc
Of COURSE I don't think that. Whether or not I have a cheque book or card will make NO difference whatsoever to whether I apply for a loan or a mortgage.
Also, my bank regularly increasing my overdraft limit & credit card limit makes no difference whatsoever to how much I spend, although I accept I have more common sense than many.
Out of interest, how many aspects of YOUR service to clients are there which physically cost you money but which you don't charge them for?
[QUOTE] Good example - the bank whose cheque bounced. I had to ring them and send them paperwork, but I didn't charge them £35 for the priveledge. I also source and pay for music for clients and don't charge them, as well as supplying paperwork for free (not that I'd charge them, but then I was just using your crap example about banks not charging for cheque books or statements
That's interesting, as I'm pretty sure I've seen you do posts saying that we should charge clients for ALL aspects of our service & the work we do.
Maybe I've got it wrong, or maybe you've just changed your mind since then.
[QUOTE] It must be great to be as perfect as you Rob and never get anything wrong.
With all due respect, now YOU'RE the one talking crap, as I've never said anything of the sort.
If a chart was compiled of the MDD forum members who think the most of themselves, I'd be WAY down the list...as you well know.
Know anyone who would be above me?
[QUOTE] Mistakes happen.
They do indeed, and when they do we have to pay the consequences...that's life.
However, anyone with half a brain will LEARN from their mistakes.
Last edited by rob1963; 23-07-2008 at 12:20 AM.