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Thread: Where do I stand?

  1. #1

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    Default Where do I stand?

    I've found myself in a strange situation, having recently had an enquiry about a wedding on Monday 31st August at one of my regular venues.

    He confirmed he wanted to go ahead, and before I could send him the terms & conditions with the booking form to complete, he'd sent me a deposit cheque!

    I send him the booking form, but it was not returned within the required 2 weeks. About a week ago I sent him a chaser, but again I've heard nothing.

    I'm wondering what to do next, and am also not sure where I stand with the deposit cheque, as he hasn't yet signed a booking form agreeing to my terms & conditions. Therefore, if he decided not to go ahead, what would happen about his deposit? Would I have to return it?

    Thanks in advance for any help.


  2. #2
    Disco Dude! DeckstarDeluxe's Avatar
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    wait it out Rob. He might be away? You tried calling him?
    The Cheltenham Wedding DJ
    www.cheltenhamweddingdj.co.uk

    DDWES Event Hire

    www.ddwes.co.uk

  3. #3
    Shakermaker Promotions's Avatar
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    If you can't get in touch with him by phone or email then do it the old fashioned way and send him a letter. At the end of the day, it's a fair few weeks away yet.

  4. #4
    OllieJames's Avatar
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    Rob, if you get absolutely nothing back from them - i'd give the deposit back, as the booking hasn't been confirmed.
    Ollie J. Needham
    O.J. Entertainment
    Northamptonshire, UK

  5. #5
    Vectis's Avatar
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    Rip the cheque in half & send it back.


    I have a similar issue at the moment with a lateish booking for next Saturday; originally they asked me to email the form rather than mail it. Couple of days later I get an email saying their printer's broken, can they just pay the deposit online? I reply telling them they're very welcome to pay online and give them a URL to click through to their payment page and also tell them I'll post them a set of forms which I did, same day 1st class.

    Anyway it's now 2 weeks later - no forms, no emails, no payment of any kind. Email chaser ignored, telephone message left but not replied to, in fact the only thing I've heard is a handful of requests being posted on the website by a guest.

    So will give them another call & email tonight and if there's no response then I'm freeing up the date and cancelling the requests.

  6. #6
    Solitaire Events Ltd's Avatar
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    Have you picked up the telephone?

  7. #7

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    Thanks for the replies so far, and I'll be giving it a little longer before chasing him again.

    I'm more interested in your thoughts about the other part of my question though. Where do I stand legally with regards to keeping his deposit if the booking doesn't go ahead when he hasn't signed a booking form agreeing to my terms & conditions.

    Anyone?

  8. #8
    Disco Dude! DeckstarDeluxe's Avatar
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    Quote Originally Posted by rob1963 View Post
    Thanks for the replies so far, and I'll be giving it a little longer before chasing him again.

    I'm more interested in your thoughts about the other part of my question though. Where do I stand legally with regards to keeping his deposit if the booking doesn't go ahead when he hasn't signed a booking form agreeing to my terms & conditions.

    Anyone?
    With no signing of the contracts you'll have to give it back.
    The Cheltenham Wedding DJ
    www.cheltenhamweddingdj.co.uk

    DDWES Event Hire

    www.ddwes.co.uk

  9. #9

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    Quote Originally Posted by deckstardeluxe View Post
    With no signing of the contracts you'll have to give it back.
    Why?

    I have an email from him confirming he wants to book a disco.

    Also, how do I know whether or not he read or accepted the terms & conditions on my website before saying he wanted to book me?


  10. #10
    Disco Dude! DeckstarDeluxe's Avatar
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    I remember seeing you post somewhere you wouldnt even take an email as a contract?
    The Cheltenham Wedding DJ
    www.cheltenhamweddingdj.co.uk

    DDWES Event Hire

    www.ddwes.co.uk

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